Community Manager (For Talent Pooling)

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Requirements:

• 5+ years of experience in a communications, marketing, or PR role.
• Ability to create engaging, original, and shareable content across multiple platforms.
• Strong written and verbal communication skills with a customer-first mindset.
• Friendly, outgoing personality with excellent relationship-building skills.
• Understanding of SEO, social media analytics, and web performance metrics.
• Proficiency in social media management tools like Buffer, Hootsuite, and CoSchedule for content planning and scheduling; Sprout Social, Discord, and Facebook Groups for community engagement and moderation
• Strong problem-solving and judgment skills to navigate online brand interactions.
• Experience with HubSpot, Google Analytics, Meta Blueprint, or similar certifications is a plus.

Responsibilities:

• Develop a content marketing plan and editorial calendar to maintain a consistent brand presence.
• Create engaging and shareable content for blogs, newsletters, promotional videos, and social media.
• Ensure brand messaging is consistent across all platforms, maintaining an authentic and engaging tone.
• Serve as the primary point of contact for the online community and stakeholders.
• Monitor and respond to customer feedback, messages, and comments on social platforms.
• Plan and execute community initiatives and programs to strengthen brand engagement.
• Identify and pursue new marketing and outreach opportunities to expand audience reach.
• Oversee social media campaigns, tracking performance and analyzing web traffic with key performance indicators (KPIs).
• Work with PR teams and journalists to ensure accurate brand representation in media.
• Participate in corporate events, workshops, and networking opportunities to enhance community engagement.