Head of Operations - Telemedi

Posted 9 days agoViewed

💎 Seniority level: Executive, 3-5 years

📍 Location: Poland

💸 Salary: 30000.0 - 35000.0 PLN per month

🔍 Industry: Healthcare

🏢 Company: Telemedi👥 51-100💰 $6,600,000 Series A about 4 years agoMedical Health Insurance InsurTech Telecommunications Insurance Health Care

🗣️ Languages: English

⏳ Experience: 3-5 years

🪄 Skills: LeadershipProject ManagementBusiness IntelligenceData AnalysisPeople ManagementHR ManagementProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentBusiness OperationsFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRecruitmentClient relationship managementTeam managementStakeholder managementProcess improvementTechnical supportEnglish communicationBudget management

Requirements:

Experience as COO/ Head of Operations (or other appropriate scope and seniority role) – 3-5 years
High standard of work, matching process standards to the top 1% of the best on the market
Knowledge of technology and passion for new technologies
Analytical way of thinking based on data (excellent skills in BI, Excel)
Ability to make decisions and solve problems
Very good knowledge of English, both spoken and written

Responsibilities:

Manage the operational department, including supervision of telemedicine departments, stationary clinics, and a network of partner stationary facilities
Develop and implement an operational strategy that supports the company's goals and ensures operational efficiency
Monitor and evaluate operational performance and introduce necessary changes to optimize processes (reducing costs generated by the operational department per sales unit)
Building and managing the operations team, providing them with appropriate training and support (the highest quality of contact with every person who has contact with Telemedi)
Collaboration with other departments of the company to ensure consistency of actions and achievement of organizational goals
Implementation of technological projects related to the operational department
Building and maintaining relationships with business partners and service providers

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