Administrador EDI - Home Office

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Requirements:

• Licenciatura o Ingeniería en Sistemas, Informática, Tecnologías de la Información o afín
• Advanced English INDISPENSABLE, will be evaluated.
• Minimum 2 years of experience in the management of EDI platforms
• Certification in SQL or equivalent experience
• Knowledge of EDI platforms
• Experience with SQL for queries and database management
• Knowledge of SPS Commerce
• Problem-solving skills and incident management
• Ability to work independently and as part of a team

Responsibilities:

• Capacity to anticipate problems and establish the necessary mechanisms to strengthen the EDI ecosystem
• Assertive communication and escalation of problems to specialized teams (SPS Commerce)
• Identification and resolution of technical problems
• Intermediate technical support and escalation of complex incidents
• Communication with clients and suppliers for problem solving
• Generation of reports and analysis of system performance
• Documentation of processes and best practices
• Ability to solve critical problems under pressure, maintain a high sense of urgency