Senior Developer Support Engineer [United Kingdom]

Posted 16 days agoViewed

💎 Seniority level: Senior

📍 Location: United Kingdom, GMT

🔍 Industry: Restaurant

🗣️ Languages: English

🪄 Skills: SQLData AnalysisCross-functional Team LeadershipAPI testingREST APICommunication SkillsProblem SolvingCustomer serviceAgile methodologiesWritten communicationEmpathyTroubleshootingJSONTechnical supportDebuggingCustomer supportSaaS

Requirements:

Technical expertise
Empathy in customer interactions
The ability to communicate complex concepts clearly across different audiences

Responsibilities:

Help brands and partners integrate with Olo’s APIs, SDKs, and technical specs
Troubleshoot complex issues and provide clear resolution guidance
Collaborate across teams to improve the developer experience, enhance internal processes, and drive automation

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