Account manager, End User

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Requirements:

• Minimum of 5 years of experience in the mining industry with experience with business success.
• Background in sales strategy development and execution.
• Excellent communication skills, including written and presentation abilities.
• Demonstrated ability to build and maintain relationships with key decision-makers at senior levels.
• Experience in account management and business development.
• Strong problem-solving skills, with the ability to consult on business challenges and offer tailored solutions.
• Experience with CRM tools such as Dynamics for sales tracking and customer management.
• Forecasting and planning abilities to drive effective decision-making.

Responsibilities:

• Grow customers within the designated account set.
• Guide others to ensure sales proposals and contracts comply with company standards while obtaining necessary approvals.
• Consult with internal functions on challenges such as pricing, product specifications, warranties, product adaptation, and solutions fit to provide the best business and technical solutions for customers.
• Collaborate with internal and external sales and support teams to enhance market reach, ensure sales coverage, and provide appropriate order fulfillment.
• Develop, use, and share concepts that showcase Rockwell Automation's capabilities.
• Build strong business relationships with accounts by understanding their organization, engaging with senior management, identifying key decision-makers, and analyzing their business strategy and direction.
• Focus on opportunities that support Rockwell Automation's market strategy.
• Understand business models and how they can be optimized, including interpreting financial statements.
• Oversee account coordination and implement strategic sales tools to drive opportunity pursuit using the "Win Strategy."
• Share and escalate information about potential new accounts with Sales Management for further analysis.
• Take initiative in response to changing organizational or market circumstances.
• Report competitive intelligence and market trends, including new competitive product developments, through required reporting formats.
• Maintain sales and customer relationship management tools (CRM, such as Dynamics) promptly.