Cancer Information Specialist - Remote

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Requirements:

• Bachelor's degree or equivalent experience, preferably in healthcare related field.
• One-year relevant experience in social work, patient services, public health or customer service preferred.
• Strong verbal communication and listening skills required.

Responsibilities:

• Handles high volume patient related inbound calls, e-mails and chats, video chats to the National Cancer Information Center in a consistent and customer focused manner.
• Identifies and evaluates constituent's needs and provides accurate information.
• Connects patient to additional resources based on individual need.