Staff Software Engineer, Platform, Dash Enterprise

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Requirements:

• 10+ years of experience in professional software development, with a strong focus on enterprise platform and infrastructure software, ideally including time at dynamic early-stage companies.
• Expert-level proficiency in GoLang, with a track record of building scalable, reliable, and high-performance systems.
• Deep experience in customer-driven software development, including gathering and incorporating feedback, understanding complex real-world use cases, and designing solutions that integrate seamlessly with customer infrastructure and operations.
• End-to-end development lifecycle expertise, from architecture and design to implementation, testing, deployment, and operational monitoring.
• Extensive experience building and scaling distributed systems, APIs, and platforms, with a strong focus on performance, reliability, and resilience.
• Deep experience with Kubernetes: Hands-on expertise in designing, deploying, and managing Kubernetes clusters, including experience with cloud-native tools and workloads and hands-on expertise developing software that interacts with the Kubernetes API, including developing operators/controllers.
• Experience with cloud based infrastructure like Azure, AWS or GCP.
• Proven ability to lead technically challenging, cross-functional projects, driving initiatives from concept to completion, with a focus on infrastructure, scalability, and reliability.
• Strategic technical decision-making skills, with the ability to balance short-term priorities with long-term architectural vision.
• Strong leadership and communication skills, influencing platform architecture and system design while mentoring engineers and fostering a culture of technical excellence.
• Ability to effectively communicate with diverse stakeholders and audiences, including engineers, product managers, and executives, tailoring technical discussions to different levels of expertise and business needs.
• Security-focused mindset.

Responsibilities:

• Design and adapt product architecture for customer environments: Evolve the product to run seamlessly with their existing infrastructure.
• Define and build self-contained, deployable solutions: Develop platform components and services that can operate independently within customer-managed Kubernetes clusters, minimizing external dependencies.
• Shape customer-driven deployment strategies: Design and implement deployment pipelines, configuration management, and documentation to simplify installation and operation by customer teams.
• Drive product portability and scalability: Ensure the product can adapt to varying resource constraints and configurations typical in customer environments.
• Champion observability and operational excellence: Design and implement robust monitoring, logging, and diagnostic tools to empower customers in maintaining and troubleshooting their deployments.
• Set security and compliance standards: Lead the integration of security best practices, ensuring product deployments meet compliance requirements and protect customer data and infrastructure.
• Collaborate with customers on integration: Work closely with customers to understand their infrastructure needs, ensuring the product integrates effectively with their Kubernetes and cloud environments.
• Lead the evolution of the platform: Guide technical strategy and architecture to enhance customer-managed infrastructure support, driving innovation and adopting best practices across the engineering organization.
• Influence engineering processes and infrastructure improvements: Advocate for and implement best practices in development workflows, testing, automation, and system reliability, fostering a culture of continuous improvement.
• Drive documentation and knowledge sharing: Set standards for clear, well-structured technical documentation that supports both internal teams and customers. Effectively communicate complex concepts to diverse audiences.
• Work closely with QA, product, and documentation specialists: Collaborate with QA engineers to ensure high-quality releases by defining testing strategies, debugging issues, and maintaining robust CI/CD pipelines. Partner with product and documentation teams to ensure clarity in feature requirements and comprehensive user-facing documentation.
• Work within existing technical decisions while driving meaningful improvements: Navigate established architectures, facilitate technical discussions with engineers, and make informed decisions that balance trade-offs while prioritizing solutions that best serve our customers.