Senior Salesforce Administrator

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Requirements:

• 5+ years of experience as a Salesforce Administrator, with a focus on complex Salesforce environments.
• Salesforce Administrator Certification (ADM 201) is required; additional certifications (e.g., Advanced Administrator, Salesforce Architect) are a plus.
• Comprehensive knowledge of Salesforce data management, security protocols, and standard methodologies.
• Proficiency in Salesforce reporting and dashboard creation.
• Experience with Salesforce integrations and third-party applications is a plus.
• Proficient in creating, managing, and debugging complex business process automation flows, using flow elements.
• Proficient in Process Builder, Workflow Rules, and Approval Processes to automate workflows and business approvals.
• Advanced knowledge of configuring profiles, permission sets, role hierarchies, sharing rules, and field-level security to control user access, permissions, and data visibility.
• Lightning App Builder & Components: Proficiency in using Lightning App Builder and standard/custom Lightning components to create and customize Lightning pages and enhance the user interface.
• Understanding of setting up and using Einstein Analytics to provide deeper insights and predictive analytics to our end users.

Responsibilities:

• Manage and maintain the Salesforce platform, including user setup, security, and data management.
• Customize Salesforce applications to meet business needs, including creating custom objects, fields, and workflows.
• Develop and implement standard methodologies for data management and reporting.
• Provide support to end-users to enhance their understanding of Salesforce functionalities.
• Provide application support to end users, assisting them with resolving issues and answering questions.
• Collaborate with customers to gather requirements and translate them into technical specifications.
• Monitor system performance and troubleshoot issues as they arise.
• Stay up-to-date with Salesforce releases and new features, and recommend improvements to the system.
• Lead projects related to Salesforce enhancements and integrations with other systems.
• Implemented self-service tools and fostered a platform-centric approach to development.