Staff Technical Program Manager, Processing & Core Banking

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Requirements:

• 5+ years of experience related to program management with a demonstrated track-record of delivery of technical projects
• Ability to react to change quickly and implement new processes & procedures
• Analytical, problem-solving, negotiation, and organization skills with experience delivering quality under pressure. 
• Effective communication skills across technical and non-technical audiences. 
• Proven track record of delivering large, cross-functional initiatives on time while managing competing priorities in a fast-paced and sometimes ambiguous environment. 
• Understanding of B2B SaaS platforms and the ability to independently identify issues. 
• Must have a strong understanding of modern API-platform technologies 
• Ability to execute especially in a distributed, remote environment

Responsibilities:

• Own and lead critical programs in the Galileo group which is the Card Processing and Digital Banking B2B platform inside of SoFi Technologies, Inc.
• Collaborate with leadership across and at all levels of Galileo to ensure assigned key initiatives have strong organizational and strategic alignment
• Manage programs and projects, defining, negotiating, and documenting milestones and success criteria, resource allocation and successful on-time delivery.
• Exercise technical judgment in working with large, cross-functional and geographically distributed teams.
• Develop tools and processes to improve software engineering productivity.
• Communicate schedules, priorities, and status to all levels in the company
• Reduce ambiguity and enable collaboration  through clear written communication and documentation
• Develop high-confidence program plans with clear assumptions, risks, and success criteria
• Apply situational leadership to management situations, personalities and organizational priorities. Manage conflict or difficult personalities. Influence and motivate teams.
• Foster an effective and productive work environment and guide team members to understand project management methodology. Influence and motivate team members.
• Apply technical knowledge and judgment to translate technical issues into a course of action based on priority and impact. Serve as a source of knowledge to help teams work through complex technical decisions.
• Identify opportunities for partnerships to improve the program
• Report on the program and drive continuous improvement