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Assistant Vice President, District Success

Posted 26 days agoInactiveViewed

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💎 Seniority level: Executive, 5 + years

📍 Location: United States

🔍 Industry: Education

🏢 Company: Springboard Collaborative👥 51-100Education

🗣️ Languages: English

⏳ Experience: 5 + years

🪄 Skills: LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipStrategyBusiness OperationsStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesMentoringOrganizational skillsPresentation skillsCoachingProblem-solving skillsAccount ManagementNegotiation skillsRelationship managementSales experienceTeam managementStakeholder managementFinancial analysisChange ManagementCustomer SuccessSaaSBudget management

Requirements:
  • 5 + years of demonstrated leadership ability with experience managing and developing high-performing teams
  • 3 + years of experience in customer success, strategy, or delivery roles, preferably within the B2B education sector
  • Proven track record of developing and implementing successful customer success strategies.
Responsibilities:
  • Lead the team in driving partner success with SBC programs and services while driving retention and growth in many of the largest school districts.
  • Develop and execute customer success plans and account plans to align Springboard programs and services with school and district needs and priorities.
  • Ensure the overall satisfaction and retention of Springboard customers.
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