Senior data analyst (L3)

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Requirements:

• 5+ years of professional experience in developing technical BI and data analytics solutions in a fast paced industry.
• Experienced in machine learning and Data science, particularly advanced forecasting techniques through either R or Python.
• Experience working with SQL and relational and multidimensional database schemas and designs.
• Extensive experience with Tableau and/or Looker.
• Proven ability to map out problem solving frameworks and make strategic recommendations based on data to leadership.
• Awareness of latest updates in industry such as Large Language Models (LLMs), Retrieval Augmented Generation, Robotic Process Automation concepts etc.

Responsibilities:

• Conduct multi-disciplinary analysis to identify insights that help drive revenue growth initiatives and work cross-functionally to get the initiatives implemented
• Develop data products that improve efficiency of partner teams and identify right key metrics to assess performance for different functional teams
• Develop data process automation workflows to improve effectiveness of stakeholders analytics processes.
• Be a true partner to stakeholders, understand real questions behind requests and advocate for the best long term solutions.
• Be a true self starter who identifies needs, writes documentation for others, and takes ownership over analytic products that may require inputs from multiple stakeholders.
• Partner with various business units including Finance, Go to Market, Data Engineering etc. on requirements for new datasets and metrics.
• Work on process automation and optimization across teams in Twilio
• Mentor junior analysts on the Business Intelligence team, as well as coach business stakeholders to promote a data savvy culture in the organization.