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Entry-Level Customer Service Representative

Posted 27 days agoInactiveViewed

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πŸ’Ž Seniority level: Entry, Proven experience in customer service or a similar role

πŸ“ Location: United States

πŸ’Έ Salary: 19.0 - 30.0 USD per hour

πŸ” Industry: Customer Service

🏒 Company: SWA GroupπŸ‘₯ 251-500AdvertisingConstructionArchitectureLandscapingReal Estate

πŸ—£οΈ Languages: English

⏳ Experience: Proven experience in customer service or a similar role

πŸͺ„ Skills: Customer serviceOrganizational skillsWritten communicationMultitaskingExcellent communication skillsVerbal communicationData entryCRM

Requirements:
  • Proven experience in customer service
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in using CRM software
  • Self-motivated with independent work ability
Responsibilities:
  • Answer inbound phone calls
  • Respond to customer emails
  • Schedule and reschedule customer appointments
  • Update customer billing information
  • Maintain accurate customer records
  • Perform general office duties
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