Customer Support Associate (Remote - Hawaii)

Posted 27 days agoViewed

View full description

💎 Seniority level: Junior, 1+ years

📍 Location: Hawaii

🔍 Industry: Customer Support

🗣️ Languages: English

⏳ Experience: 1+ years

🪄 Skills: Written communicationTroubleshootingTechnical supportAnalytical thinkingCustomer support

Requirements:

1+ years customer-facing experience
Expertise in written communication
Familiarity with Squarespace platform

Responsibilities:

Respond to customer-submitted live chats and email
Troubleshoot customer inquiries
Meet quality and productivity targets