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Client Relations Specialist - German speaking

Posted 28 days agoViewed

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📍 Location: Germany, Cyprus time

🔍 Industry: Online Trading

🏢 Company: FPMarkets

🗣️ Languages: German

🪄 Skills: Customer serviceNegotiation skillsClient relationship managementSales experience

Requirements:
  • Strong preference will be given to candidates with FX/CFD and online trading industry experience
  • Fluency in German language
  • Client focused with excellent customer service and negotiation skills
  • A team player with excellent communication skills
  • Dynamic, self-motivated, competitive and strong desire to succeed
  • Ability to work well independently as well as in a team and can-do attitude
Responsibilities:
  • Develop and nurture relationships with clients, partners and organic clients in the assigned country or region
  • Proactively engage with trading professionals across various platforms to expand client base and partnerships
  • Identify and leverage local marketing channels to enhance visibility and promote company products effectively
  • Focus on client onboarding and ensuring a seamless user experience for all clients
  • Promote partnerships based on existing rebate structures and maintain strong relationships with partners
  • Adhere to regulatory policies and ethical standards diligently
  • Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
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