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Technical Account Manager

Posted 9 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 80000.0 - 110000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Smartsheet👥 1001-5000💰 $3,200,000,000 Post-IPO Debt 5 months ago🫂 Last layoff about 2 years agoSaaSEnterpriseSoftware

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementCloud ComputingData AnalysisGitMicrosoft SQL ServerAPI testingREST APICommunication SkillsTechnical supportData managementCustomer SuccessSaaS

Requirements:
  • 5+ years of relevant Technical Account Management experience
  • Technical knowledge of SaaS products
  • Strong communication skills
  • Experience in configuration and implementation of SaaS applications
  • Bachelor's Degree preferred
Responsibilities:
  • Lead engagements across client industries
  • Develop engagement and communication strategies
  • Perform periodic reviews for customer satisfaction
  • Advise on best practices
  • Drive renewals and strategic relationships
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