Success Operations Associate

Posted about 1 month agoViewed

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💎 Seniority level: Entry, At least 1 year

📍 Location: India

🔍 Industry: Supply Chain and Fulfillment Technology

🗣️ Languages: English

⏳ Experience: At least 1 year

🪄 Skills: Communication SkillsCustomer serviceDocumentationTroubleshootingData entryRelationship management

Requirements:

At least 1 year of experience in back-office roles.
Excellent written and verbal English communication skills.
Proficient in Word and Excel; strong internet navigation skills.
Ability to manage multiple tasks simultaneously.
Strong oral and written communication skills.
Excellent interpersonal skills for effective communication.

Responsibilities:

Create and maintain merchant-facing purchase order trackers.
Coordinate shipments by communicating with operations and transport companies.
Create compliant BOLs and generate necessary shipping documents.
Arrange dock appointments and provide support for retailer chargebacks.
Monitor error reporting tools and escalate issues as needed.
Collaborate with internal teams to ensure timely routing and positive impact.