Medicaid Proposal Content Manager (Clinical & Network Operations)

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Requirements:

• Two plus years of experience in content management or proposal writing
• Excellent written and verbal communications skills
• Knowledge and understanding of Microsoft Office products including SharePoint, Word, Excel, Teams, and PowerPoint
• Superior organizational, project management, analytical, and innovative problem-solving skills
• Extensive experience crafting convincing proposal responses
• Strong relationship building skills
• Self-starter with the ability to work well independently and as part of a team
• Knowledge and understanding of APMP and Shipley best practices
• Previous background working with a content management platform (Qvidian, RFPIO, Loopio, etc.) is preferred
• Ability to travel – up to 15%
• Bachelor's degree or equivalent work experience

Responsibilities:

• Maintain an expert understanding of key focus areas, including Clinical Services, Utilization Management, Behavioral Health, Provider Relations, and Network Operations.
• Actively engage in competitive intelligence and analysis to enhance internal partnerships and content development.
• Support the content management lifecycle by collaborating with subject matter experts to plan, create, manage, deliver, socialize, audit, archive, and track content.
• Demonstrate a strong understanding of AI and generative AI technologies, and their applications to enhance productivity and efficiency.
• Stay updated on AI advancements and collaborate with teams to integrate AI solutions into workflows, driving operational improvements.
• Write, edit, and proofread new content in accordance with internal procedures, standards, and proposal guides.
• Support knowledge sharing and training efforts by engaging subject matter experts to provide demos and trainings to the proposal development team.
• Find opportunities to work with subject matter experts and proposal development team members to develop and incorporate new content into the Medicaid Content Library.
• Confirm content within the Medicaid Content Library is well-organized, current, searchable, and achieves end-user expectations.
• Collaborate with marketing and cross-functional teams to help identify areas to improve storytelling and Aetna’s value proposition.
• Continually measure, monitor, and improve content delivery strategies; employing industry best practices and identifying opportunities to increase effectiveness and efficiency.
• Act as a consultant to proposal writers by providing guidance, information, insights, and recommendations to leverage content and improve responses for active proposals.
• Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity.
• Support the ongoing development of internal process and procedures.