Local League Assistant Coordinator

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Requirements:

• Good organizational skills and follow-up
• Excellent communicator
• Superstar Initiative
• Customer service skills
• Eagerness to Innovate
• Must live in New England
• Must be able to travel and work flexible hours including some evenings and weekends
• May need to transport 25 pounds

Responsibilities:

• Administer adult recreational tennis leagues (USTA League) in assigned communities
• Utilize league scheduling and registration tools
• Coordinate and attend meetings with volunteer committees and team leads
• Proactively recruit and retain volunteer captains
• Identify and mitigate barriers to participation
• Communicate with facilities on availability and set and administer schedules
• Ensure compliance of local procedures and regulations
• Familiarize and communicate local league information to participants accurately
• Identify and resolve local league issues
• Monitor compliance with Section and National regulations
• Provide administrative support for the Central League Grievance Committee and NTRP Committees
• Provide customer service to internal & external customers
• Assist in development of programs to encourage participation growth
• Support current and recruit new volunteer captains
• Execute local promotional and marketing tactics
• Build relationships with partners, players, and other stakeholders
• Keep the supervisor informed of issues, decisions, and progress
• Distribute program participation surveys, analyze findings, and make actionable recommendations
• Make recommendations and outline standard program operating procedures
• Provide on-site support at select in person events and programming