Partner Training Manager

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Requirements:

• Ability to translate technical subjects to non-technical audiences.
• Experience delivering a full life-cycle of learning content design, creation, and facilitation.
• Proven ability to collaborate with technical teams to align on goals and ensure successful implementation of software solutions.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels.
• Proven track record of being detail-oriented with strong prioritization, organization, and project management skills.
• Nice to haves include experience with political data software or CRMs, and interest/experience in civic engagement or advocacy.

Responsibilities:

• Design and deliver scalable training experiences and materials on Murmuration's software platform, Organizer, and other products and services.
• Facilitate live training(s) for a diverse range of Partner audiences, including in-person engagements and webinars.
• Provide technical demonstrations of Organizer and Explorer for prospective Partners.
• Foster a learning community for Partners and Murmuration to exchange insights.
• Provide strategic and operational support in the creation of new programming for Partner-focused learning, engagement, and networking events.
• Develop a framework for tailoring training to Partners' current knowledge and skill level and measuring Partner learning.
• Analyze Partner feedback and user research to identify training and product improvement needs.
• Research and apply best practices in customer education programs and training design.