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Social Media Engagement Specialist (Community Manager)

Posted 13 days agoViewed

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💎 Seniority level: Entry

🔍 Industry: Brand protection and customer engagement

🗣️ Languages: English, additional languages are a plus

Requirements:
  • A High School Diploma or equivalent.
  • Fluent in English with excellent written and oral communication skills; additional languages are a plus.
  • Experience in Community Management.
  • Must be well versed with US culture.
  • Any form of experience in Social Media and Customer Service (non-voice) is a plus.
  • Ability to work an 8-hour shift on a rotating schedule, including weekends.
  • Personal PC/laptop with a working webcam and a good working home environment with stable internet.
Responsibilities:
  • Monitor social media channels and respond to comments, questions, and concerns in a timely and professional manner.
  • Find new social media trends.
  • Create engaging content that aligns with brand authenticity.
  • Collaborate with the marketing and content teams to ensure brand consistency.
  • Stay updated with social media trends, tools, and best practices.
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