IT Consultant (w/m/d) Atlassian

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Requirements:

• Prior experience as a Jira and Confluence administrator; Atlassian certifications are advantageous.
• Proficiency in Jira, JSM, and Confluence Cloud, including workflow creation and customization.
• Ability to set up and manage user roles and permissions using AD groups and security schemes.
• Experience in creating automations for Jira and Confluence.
• Expertise in managing Confluence spaces, page hierarchies, and permissions.
• Willingness to learn and adapt to new technologies, able to work independently and in teams.
• Strong communication, problem-solving skills, detail-oriented with a focus on quality.

Responsibilities:

• Plan and conduct workshops and training sessions for internal users on tool usage.
• Provide user support by efficiently addressing inquiries and resolving issues.
• Capture user requirements and translate them into technical solutions.
• Advise teams on optimal use of Jira and Confluence.
• Implement and optimize business processes following Atlassian best practices.
• Create and maintain comprehensive documentation for processes and user manuals.
• Ensure system security and functionality, and enhance user-friendliness.
• Stay updated on Jira and Confluence features and evaluate their benefits.