Remote Customer Support Representative - German - Music Streaming (4497)

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💎 Seniority level: Entry

📍 Location: United States, Canada

🔍 Industry: Music Streaming

🗣️ Languages: German, English

🪄 Skills: Communication SkillsFluency in EnglishTroubleshootingTechnical supportCustomer support

Requirements:

Excellent communication skills
Passion for music
Knack for problem-solving
Proficiency in German and English

Responsibilities:

Respond to customer inquiries via inbound messages in both German and English.
Help customers navigate the platform
Troubleshoot technical issues
Ensure customers have the best possible listening experience