Technical Support Engineer- Canada

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Requirements:

• Native or high-level English.
• Strong communications skills.
• Solid technical aptitude and a passion for learning new technologies, products, and methodologies.
• Strong critical thinking and attention to detail.
• Flexibility and availability to embrace change.
• Experience with web technologies and scripting languages - an advantage.
• 1+ year in customer-facing role - an advantage.
• Experience working with SQL - an advantage.

Responsibilities:

• Provide technical support to enterprise customers on our products and services.
• Employ creative problem-solving skills to efficiently solve customers’ issues.
• Develop expertise in Autofleet products and stay up to date on new features and improvements.
• Work with Product and R&D to investigate issues and provide usability feedback from customers.
• Take part in company projects based on your abilities and interests.