UX Staff Content Designer

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Requirements:

• 8+ years of professional experience in content-focused and in-product roles at technology organizations.
• Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or related field.
• A portfolio demonstrating end-to-end product work and a systems-level mindset.
• Excellent interpersonal and communication skills for socializing content design decisions.
• Mastery of contemporary UX content design tools, specifically Figma and Ditto.
• Experience within an agile environment alongside multidisciplinary teams.
• Demonstrated experience designing and executing accessible content design solutions.
• Experience with usability and behavioral testing practices.

Responsibilities:

• Define, implement, and champion a UX content design practice and related workflows at TCGplayer.
• Gather and define interface, content, and copy requirements during the Discovery phase of TCGplayer’s Product Development Life Cycle.
• Write and edit customer-focused UX copy based on a deep understanding of the hobby community, usability best practices, and customer data.
• Apply brand voice standards and provide feedback to brand owners.
• Deliver UX content briefs to Marketing, Sales, and Support teams during the Go-to-Market phase.
• Create a plan for a UX content design system including updates to design documents and tools.
• Provide recommendations to shape the future of the UX organization’s content design competency.