Senior Staff Technical Support Engineer (Remote)

Posted 3 months agoViewed

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💎 Seniority level: Senior

📍 Location: United States, Canada

🔍 Industry: Technical Support

🗣️ Languages: English

🪄 Skills: AWSDockerRESTful APIsMicroservicesTroubleshootingTechnical support

Requirements:

NOT STATED

Responsibilities:

Assist Kong customers in resolving complex technical issues in production and pre-production environments.
Work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers.