ApplyConsultant Streaming Support - Customer Service- Remote
Posted about 2 months agoViewed
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💎 Seniority level: Entry
📍 Location: United States
🔍 Industry: Streaming media and entertainment
🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteTroubleshootingTechnical support
Requirements:
- Experience working in a customer service or contact center environment.
- Understanding of streaming services and basic troubleshooting skills.
- Basic PC keyboarding skills and experience with Microsoft Office.
- Technical support experience and strong problem-solving skills.
- Ability to multitask using several applications simultaneously.
- Experience with CRM applications is preferred.
Responsibilities:
- Support customers of a global streaming media and entertainment company.
- Provide assistance with streaming services and troubleshooting.
- Build rapport with callers while sharing knowledge and enthusiasm for movies and TV shows.
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