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Sr People Services Delivery Manager (USA Remote)

Posted 3 months agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States, Mexico, United Kingdom, Australia, Japan, India, Philippines

💸 Salary: 111000.0 - 148000.0 USD per year

🔍 Industry: Education technology

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipPeople ManagementJiraCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationComplianceCoaching

Requirements:
  • 5+ years experience supporting human resources and related systems and/or employment law matters.
  • 5+ years Human Resources support in global, federal and multi-state employment laws.
  • 5+ years experience in HR compliance, internal audit, and/or employment law.
  • Excellent communication and analytical skills.
  • Understanding of HR systems from a compliance perspective.
Responsibilities:
  • Provide guidance, coaching, and support to Tier 1 and Tier 2 teams.
  • Manage the JIRA ticketing system, ensuring timely and compliant resolution of queries.
  • Draft and implement procedures for compliance and policy development.
  • Conduct audits to identify and recommend corrective actions for compliance issues.
  • Ensure adherence to legal and regulatory requirements while maintaining accurate records.
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