Sr People Services Delivery Manager (USA Remote)

Posted 2024-11-15

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💎 Seniority level: Manager, 5+ years

📍 Location: United States, Mexico, United Kingdom, Australia, Japan, India, Philippines

💸 Salary: 111000 - 148000 USD per year

🔍 Industry: Education

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipPeople ManagementJiraCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationComplianceCoaching

Requirements:

5+ years of experience supporting human resources and related systems.
5+ years of experience in global, federal, and multi-state employment laws.
5+ years of experience in HR compliance and internal audit.
Excellent communication and analytical skills.
Ability to distill complex concepts into clear terms.
Understanding of HR systems from a compliance perspective.

Responsibilities:

Provide guidance, coaching, and support to Tier 2 and Tier 1 roles.
Manage the JIRA ticketing system to ensure timely and accurate ticket resolution.
Draft and implement procedures and policies for compliance.
Conduct regular audits and ensure adherence to legal and regulatory requirements.
Provide training to employees and managers on compliance matters.
Identify areas of non-compliance and coordinate with teams to mitigate risks.

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