Account Manager

Posted 2024-11-13

View full description

💎 Seniority level: Manager, At least 2+ years

📍 Location: UK

🔍 Industry: SaaS, martech

🗣️ Languages: English

⏳ Experience: At least 2+ years

🪄 Skills: StrategyCommunication SkillsCollaborationProblem Solving

Requirements:

At least 2+ years of account management and/or customer success management experience.
Experience with account/success planning, renewal process, and forecasting is preferred.
Clear and articulate communication skills to effectively express BlueConic's operational impact.
Strong understanding of enterprise organization structures and contracting processes.
High marketing strategy IQ and the ability to navigate complex marketing structures.
Customer obsession with a passion for helping companies with first-party data strategy.
Proficiency in multiple marketing or data technologies and adaptability to new martech products.
Strong problem-solving skills to identify and resolve issues.
Self-directed with a strong work ethic and the ability to collaborate across departments.
Interpersonal skills to maintain relationships with customers and colleagues.

Responsibilities:

Maintain a customer-first attitude focused on driving sustainable long-term value and retention.
Collaborate with customers to refine their Experiences strategy and identify growth opportunities.
Hold effective monthly calls and QBRs throughout the customer's engagement.
Manage and own the renewal process to ensure timely renewals.
Develop success plans to guide customers on utilizing the BlueConic Experiences platform.
Support customers with mid-cycle contractual negotiations and billing queries.
Establish, own, and nurture relationships with key stakeholders within customer organizations.
Manage internal communications to enable effective value creation across departments.

Apply

Related Jobs

Apply

🔥 Account Manager, Affiliate Marketing (French Speaking)

Posted 2024-11-21

📍 UK

🧭 Full-Time

🔍 Marketing

🏢 Company: Acceleration Partners

Fluency in French is mandatory.
5-10 years of experience in client service/account management, preferably with leading brands.
Direct experience in affiliate marketing, with knowledge of various affiliate networks.
Professionalism and polished communication skills with little coaching needed.
Advanced skills in Excel, including formatting and customizing reports.
Ability to manage and motivate direct reports.
Working knowledge of HTML is a plus.

Serve as a primary contact for clients addressing strategic and account questions.
Lead weekly client calls and manage communications.
Develop effective strategies and tactical plans for client goals.
Execute affiliate recruitment and optimization strategies.
Analyze data for insights and maintain client account health.
Manage and coach team members to enhance performance.

StrategyCommunication SkillsCustomer serviceAttention to detailComplianceCoaching

Posted 2024-11-21

Apply

🔥 Technical Account Manager

Posted 2024-11-19

📍 UK

🔍 Cloud contact center software

7+ years of related experience, with minimum of 3+ years in implementation/consulting services, support position and/or sales engineering
Strong skills in project management, client management, and technical call center
Call Center industry experience
TCP/IP Networking knowledge
Strong practical understanding of VoIP applications and principles
Proficient with WAN applications
Strong knowledge of PBX, ACD, CTI, IVR and other call center related technology
Well-versed in Salesforce CRM
Ability to interpret HTML/XML related web posting
Outstanding customer verbal and written communication skills
Excellent time management skills including managing multiple client implementations and sales activities
Must be an entrepreneurial, self-starter
Willingness to travel
B.A./B.S. or equivalent experience

Manage Enterprise Clients that have purchased Five9's Technical Account Management offering
Manage the day-to-day operational and tactical aspects of multiple customer environments and escalations
Implement, troubleshoot and support the Five9 call center software solutions in various configurations
Partner with Customers to optimize the Five9 call center software solution
Articulate the value of Five9’s Services through presentations and discussions with customers
Continually seek opportunities to enhance customer satisfaction and client relationships
Develop materials aligned with specific sales and services opportunities

Project ManagementHTMLSalesforceCommunication SkillsTime ManagementWritten communication

Posted 2024-11-19

Apply

🔥 Key Account Manager (m/f/d) - Analytical Instrumentation & Energy

Posted 2024-11-16

📍 United Kingdom

🔍 Analytical Instrumentation & Energy

Completed technical studies such as Engineer, Chemist, or similar technical apprenticeship.
Minimum of three years accomplished sales experience in a similar environment.
Knowledge in Vacuum Technology and Analytical Instrumentation is advantageous.
Autonomous, flexible, and able to work from home as a self-starter.
Customer-oriented thinking and action.
Willingness to travel throughout the UK, Ireland, and occasionally in Europe.

Support of strategic customers and system integrators in market segments related to analytical instrumentation and energy.
Acquire new customers within the specified segments.
Provide technical support and solutions for AI and gas leak detection.
Manage and develop strategic accounts within relevant territories.
Coordinate with the EMEA Sales Team on strategic accounts.
Support marketing activities, including trade shows and campaigns.
Maintain account management activities, forecasting, and recordkeeping.
Collaborate on sales strategies and monitor customer needs.
Demonstrate company products to potential customers.

Artificial IntelligenceBusiness DevelopmentData AnalysisMachine LearningBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationWritten communication

Posted 2024-11-16

Apply

🔥 Key Account Manager

Posted 2024-11-13

📍 United Kingdom

🧭 Full-Time

🔍 Online marketplace

🏢 Company: FixMyCar

Bachelor's degree or equivalent experience in business administration, sales, marketing, or related field.
5 years of proven experience in a similar role with strong industry knowledge.
Strong sales and account management skills with a track record of managing key accounts.
Proficiency in CRM software and Microsoft Office Suite.
Ability to interpret contracts and manage client U needs.

Build and maintain strong relationships with key clients, focusing on retention and new business.
Manage delivery of contracts and coordinate across the organization as needed.
Conduct regular client reviews to assess needs and provide solutions.
Collaborate with cross-functional teams for seamless product/service delivery.
Ensure compliance with legal and company policies.

Product DevelopmentStrategyCollaborationCustomer serviceMicrosoft OfficeNegotiationComplianceMicrosoft Office Suite

Posted 2024-11-13

Apply

🔥 Senior Account Manager/Account Director - L&D - 6 Month contract

Posted 2024-11-12

📍 UK

🧭 Contract

🔍 Healthcare communications

🏢 Company: Precision for Medicine

Around 5 years healthcare agency experience, ideally including relevant L&D experience.
Ability to plan and strategize such as learner journey planning and tactical planning.
Excellent communication and interpersonal skills for relationship building.
Outstanding team and project management skills.
Proficient with PowerPoint, Excel, Word and relevant industry standards.

Lead a client account/ client accounts, ensuring client/agency relationship management.
Take strategic lead on briefs, providing direction from start to completion.
Lead client and internal meetings, pushing for creative and strategic performance.
Engage with clients on annual strategy and manage satisfaction.
Ensure high-quality deliverables through accuracy checks.
Monitor profitability and manage budgets, resources, and project timelines.
Identify and develop new business opportunities.

LeadershipProject ManagementProject CoordinationCross-functional Team LeadershipGoCommunication SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-12

Apply

🔥 Senior Account Manager/Account Director - L&D - 6 Month contract

Posted 2024-11-12

📍 UK

🧭 Contract

🔍 Healthcare communications

🏢 Company: Precision AQ

Around 5 years healthcare agency experience, ideally with relevant L&D experience.
Ability to plan and strategize effectively.
Excellent interpersonal, communication, and relationship-building skills.
Outstanding project management and team management capabilities.
Familiarity with PowerPoint, Excel, Word, and industry standards.

Lead a client account/ client accounts, maintaining the client/agency relationship.
Take strategic lead on client briefs and guide through to project completion.
Conduct client and internal meetings.
Drive clients' annual strategy through account planning.
Ensure high quality and timely deliverables.
Monitor accounts for profitability and growth opportunities.
Manage team performance and development.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementProject CoordinationCross-functional Team LeadershipStrategyBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteCoaching

Posted 2024-11-12

Apply

🔥 Senior Account Manager/Account Director - L&D - 6 Month contract

Posted 2024-11-12

📍 UK

🧭 Contract

🔍 Healthcare communications

🏢 Company: Precision Medicine Group

Around 5 years healthcare agency experience, ideally including relevant L&D experience.
The ability to plan and strategize (e.g. learner journey planning, instructional design mindset, tactical planning).
A fantastic relationship builder with excellent communication and interpersonal skills.
Outstanding team and project management skills.
Fully conversant with relevant software programmes e.g. PowerPoint, Excel and Word.

Lead a client account/ client accounts, with overall responsibility for the client/agency relationship.
Take the strategic lead on client briefs and provide strategic direction from kick off to campaign/project completion.
Lead client meetings / internal team meetings.
Push clients, and the agency, creatively and strategically to optimum performance.
Proactively engage with and drive clients’ annual strategy.
Follow up on individual campaigns and projects to gain feedback and manage client satisfaction.
Ensure a working knowledge of the therapeutic landscape relevant to client accounts.
Maintain the high-quality of all deliverables through appropriate accuracy and quality checks.

LeadershipProject ManagementProject CoordinationCross-functional Team LeadershipStrategyGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Posted 2024-11-12

Apply

🔥 Sales Account Manager

Posted 2024-11-09

📍 UK

🧭 Full-Time

💸 85000 - 120000 GBP per year

🔍 Cyber Security

🏢 Company: Synack

At least 3-5 years junior account management and/or Business Development experience in the Cyber Security Industry or Technology Industry.
Information security knowledge; general awareness of best practices, security risk management, and industry trends.
Ability to identify leads within install-base and help grow customers.
Customer-first mindset and advocacy.
Ability to work independently and collaborate effectively across functions.
Excellent verbal and written communication skills and in-person and virtual presentation skills.

Develop and maintain strong relationships at all levels within the customer organization.
Develop technical proficiency related to use cases, technical landscape, and Synack solutions.
Perform outreach to prospects and conduct discovery calls.
Build and expand enterprise pipeline with emphasis on new logos.
Prospect into new and existing client base to discover opportunities and upsell.
Facilitate technical conversations and overcome objections with technical stakeholders.
Work cross-functionally with associated internal teams.
Work closely with the marketing team and Account Executive to plan events.
Keep accurate records of sales activity and forecast pipeline in SFDC and Clari.

Business DevelopmentCybersecurityBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-09

Apply

🔥 Account Manager

Posted 2024-11-07

📍 Scotland, England, United Kingdom

🔍 TikTok marketing

🏢 Company: Soar With Us

Bachelor's degree in Marketing, Business, Communications, Digital Media or a related field.
4+ Years Agency/Client experience.
Proven experience as a Senior Planner, Account Supervisor or in a similar Account Manager role.
Strong project management skills and experience with project management tools.
6+ months of hands-on experience with the TikTok platform, or managing TikTok media buyers.
Excellent communication skills and a client-focused mindset.

Develop and maintain strong client relationships as the main point of contact.
Conduct client meetings and provide updates to address concerns.
Oversee project budgets and track expenses for financial objectives.
Ensure effective internal communication and alignment for project success.
Manage multiple projects while maintaining quality and deadlines.
Identify risks and manage conflict resolution.

Project ManagementShopifyFinancial ManagementAnalytical SkillsCollaboration

Posted 2024-11-07

Apply

🔥 Key Account Manager - Pharmaceuticals

Posted 2024-11-07

📍 United Kingdom

🧭 Full-Time

🔍 Pharmaceuticals

🏢 Company: Valneva

University degree in Life Science or a Business-related discipline.
Minimum of 5 years+ related sales experience in key account management within the Life Science industry.
Pharmacy sales experience preferred but not essential.
Minimum of 2 years experience in vaccines preferred but not essential.
Preferred ABPI Code of Practice qualification.

Expand market access and drive national sales performance for assigned brands.
Develop long-term strategic partnerships with key travel health service businesses/clinics.
Provide tactical/strategic input into the UK business plan and execute key initiatives.
Promote Valneva products to relevant health professionals and facilitate access to cross-functional colleagues.

LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-07

Apply

Account Manager

Requirements:

Responsibilities:

Related Jobs

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities