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Customer Marketing Manager

Posted 2024-11-13

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💎 Seniority level: Manager, Minimum of 4 years

💸 Salary: 74000 - 126000 USD per year

🔍 Industry: Sales Engagement

🏢 Company: Salesloft

🗣️ Languages: English

⏳ Experience: Minimum of 4 years

Requirements:
  • Minimum of 4 years of related experience in customer marketing or a related field.
  • Excellent written and verbal communication skills.
  • Experience managing complex projects, with proven ability to prioritize, multitask, and deliver high-quality work.
  • Cross-functional collaboration skills with executive-level stakeholders.
  • Adaptability and resiliency.
  • Ability to make strong connections and overcome rejection to achieve results.
Responsibilities:
  • Lead and manage Customer Advisory Board (CAB) program, coordinating touchpoints, building relationships, and ensuring member voices are heard in company decisions.
  • Develop and maintain customer references to support sales teams, aligning reference calls with prospect profiles for meaningful insights.
  • Oversee and scale customer advocacy program, engaging customers through events and email campaigns, and creating opportunities for sharing success stories.
  • Collaborate with marketing, sales, and analyst relations teams to secure customer speakers for various events.
  • Capture and promote customer success stories through high-quality case studies, blogs, and video testimonials.
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