Operations Specialist

Posted 2024-11-12

View full description

💎 Seniority level: Entry, 1-2 years

📍 Location: NY, CA, WA, MA, MST, NOT STATED

💸 Salary: 21 - 23 USD per hour

🔍 Industry: Residential mortgage market

🏢 Company: Snapdocs

🗣️ Languages: English

⏳ Experience: 1-2 years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Requirements:

High school diploma required.
A minimum of 1-2 years of related customer service experience.
Strong written and verbal communication skills.
Ability to learn new computer system applications.

Responsibilities:

Performs tasks required to schedule notaries for in-person signing appointments, managing communication between parties.
Resolves common issues during transactions and escalates when necessary.
Makes outbound phone calls for time-sensitive situations.
Performs quality control activities to ensure signings meet expected touchpoints.
Assists with post close quality reviews and reports errors for resolution.
Completes special projects as requested by their manager.

Apply

Related Jobs

Apply

🔥 Marketplace Ride Operations Specialist

Posted 2024-11-21

📍 AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

🧭 Full-Time

💸 20 - 22 USD per hour

🔍 Transportation technology

🏢 Company: HopSkipDrive

2+ years of experience demonstrating results in a fast-paced, detail-oriented work environment.
Entrepreneurial mindset with a 'no job too small or challenge too big' attitude.
Strong critical thinking skills and innovation, being self-reliant and resourceful.
Efficiency driven.
Proficiency in Excel, Word, and Google Docs.
Strong written and verbal communication skills across multiple functions and teams.
Experience working remotely.
Ability to switch between tasks and duties quickly.

Proactively match rides within 24 hours from scheduled departure.
Assist in maintaining high ride claim rates across all markets.
Detect and communicate any trouble rides (anomalies) with team and leadership.
Identify opportunities for process improvement within ride-matching operations.
Ensure adherence to procedures for Same Day Build, Gender Preference, and Lateness Offboarding requests.
Fulfill requests from the PCD+ program to match ride series with the same CareDriver.
Question existing workflows to enhance efficiency.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-21

Apply

🔥 Revenue Operations Specialist

Posted 2024-11-20

📍 Canada, Kenya, Malaysia, Netherlands, United States

🔍 Supply chain sustainability

3 - 5 years of experience in revenue operations, sales, or marketing support.
Solid experience using Salesforce.
Experience with tools like ZoomInfo, LinkedIn SalesNav, Gong is an asset.
Excellent oral and written communication skills in English.
Education in Business Administration, Marketing, Sales, or Operations is considered an asset.

Assist in administering and managing tools for Revenue operations.
Evaluate and optimize the customer journey, developing strategies for improvement.
Support Go to Market teams to enhance customer interactions and retention.
Manage quoting processes and act as SME for CPQ.
Collaborate with various teams to ensure alignment with company objectives.
Contribute to operational projects and track usage of internal systems.
Provide general administrative support and generate ad-hoc reports.

Business DevelopmentSalesforceBusiness developmentCommunication SkillsAnalytical SkillsAttention to detailWritten communication

Posted 2024-11-20

Apply

🔥 Onboarding Operations Specialist - AMER

Posted 2024-11-19

📍 US and Canada

🧭 Full-Time

💸 26350 - 59300 USD per year

🔍 Remote employment solutions

🏢 Company: Remote - Referral Board

Multiple years of working experience in an operations function.
Experience with employment contracts or legally-binding contracts in the people space.
Experience in a fast-paced, cross-functional environment, preferably in a startup.
Comfortable with constant change and growth.
Strong team player, independent, proactive in seeking help.

Responsible for onboarding new employees from documentation and compliance perspective.
Execute operational requirements to enable employment of external hires.
Collaborate cross-functionally with Mobility, Benefits, and Payroll teams.
Continuously improve the onboarding experience.
Manage employee data, ensuring it is current, secure, and confidential.
Support reporting, audit, compliance, and data integrity initiatives.
Identify automation opportunities within onboarding processes.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCompliance

Posted 2024-11-19

Apply

🔥 People Operations Specialist

Posted 2024-11-19

📍 North America, Europe

🧭 Full-Time

🔍 Cloud-native database services

🏢 Company: Neon

3+ years of experience in HR or People Operations, ideally in a fast-paced or scaling company.
Experience with HRIS such as HiBob or similar systems.
Excellent communication and interpersonal skills.
Knowledge of employment law and compliance best practices.
Strong attention to detail and ability to prioritise in a remote environment.
Ability to handle sensitive information with discretion.
Experience in event coordination or administrative support.

Support new hire onboarding and offboarding processes.
Maintain accurate records in HRIS system (HiBob) and manage employee documentation.
Serve as point of contact for employee inquiries related to HR policies and benefits.
Assist in administering employee benefits with compliance.
Document and implement processes across the employee lifecycle, recommending improvements.
Coordinate employee engagement events and manage remote equipment logistics.

Attention to detailDocumentationCompliance

Posted 2024-11-19

Apply

🔥 R&D Operations Specialist

Posted 2024-11-16

📍 United States, India, United Kingdom

🔍 B2B Technology

🏢 Company: Demandbase

Strong analytical and problem-solving skills.
Self-motivated learner who is eager to learn new technologies.
Receptive to constructive feedback.
Confident and articulate with excellent written and verbal communication skills.
Thrive in a fast-paced environment focused on 'shifting left'.

Develop advanced analytics models to track product performance and identify opportunities or risks.
Support product teams in designing and executing actionable experiments.
Integrate and maintain product analytics tools for seamless access to metrics.
Provide training to enhance teams' data interpretation and application.
Collaborate with product managers to create actionable OKRs aligned with business goals.
Measure Key Results to ensure transparent tracking of objectives.
Design custom metrics for specific initiatives in coordination with product, design, and engineering teams.
Establish feedback loops across departments to improve ongoing product development.
Oversee vendor relationships for product tools to ensure effective integration and cost efficiency.
Create and update best practices for tool usage and process management.

Product DevelopmentStrategyProduct AnalyticsCommunication SkillsCollaborationProblem Solving

Posted 2024-11-16

Apply

🔥 Senior Research Operations Specialist

Posted 2024-11-15

📍 United States of America

🧭 Full-Time

💸 101970 - 203940 USD per year

🔍 Health care

5+ years of experience in Service Design, ResearchOps, UX Research, or Design Ops.
Bachelor’s degree in Service Design, Design Strategy, Design Management, HCI, Psychology or equivalent/relevant work experience.
Master’s degree preferred.
2+ years of Airtable experience preferred.

Apply mixed method research approaches to understand colleagues and organizational challenges.
Design and facilitate multidisciplinary workshops that yield tangible outputs.
Take ambiguous organizational problems and turn them into simple, implementable solutions.
Apply systems thinking to navigate a complex and changing enterprise to drive standards and change.
Visualize complex systems and frameworks.
Define, design, and implement relevant tools, processes, and artifacts.
Create clear and precise documentation to support process improvements, training, etc.
Enable healthy team culture through change management, communication strategies, and career pathing initiatives.
Develop metrics, quantify business impact of UX research work, and socialize the value of operations.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-15

Apply

🔥 Ad Operations Specialist - (Remote - US)

Posted 2024-11-14

📍 United States

🧭 Full-Time

💸 55000 - 65000 USD per year

🔍 Advertising management

🏢 Company: Mediavine

2+ years of experience in Ad Operations or a related field.
Ad Tech industry experience and familiarity with Ad Technologies such as Google Ad Manager and SSPs, preferred.
Experience working remotely in a distributed team environment.
Proficient in Google Sheets with knowledge of Excel including pivot tables and basic lookup functions.
Knowledge of various CMS platforms including WordPress, Blogger, and SquareSpace.
Excellent organizational and time management skills with the ability to work autonomously while simultaneously managing multiple initiatives.
Strong attention to detail and accuracy.
Experience working with a CRM such as Hubspot, Salesforce, etc.
Experience working cross-functionally with different teams.
A desire to learn internal processes and provide feedback for improvements.
Excellent written and verbal communication skills.
Availability to travel to on-site locations for team retreats and events (approx. 15%).

Partner with Publisher Support and Publisher Success teams to understand the publisher onboarding process and provide support for day-to-day issues and questions.
Monitor ad quality using internal and third-party tools to ensure optimal performance.
Oversee the site approval process across 30+ partnerships, maximizing revenue opportunities post-launch.
Ensure complete coverage of the website portfolio, including completion of Comscore Traffic notifications by publishers.
Troubleshoot and resolve partnership site approval issues to prevent revenue loss.
Address supply chain issues in Google Ad Manager (GAM) that impact publisher revenue, escalating as needed.
Manage the Mediavine Direct platform, ensuring smooth advertiser spend through effective troubleshooting, forecasting, and campaign management.
Travel for team retreats, publisher/industry events, and annual all-hands meetings (approx. 15%).

LeadershipData AnalysisSalesforceCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-14

Apply

🔥 Sales Operations Specialist (Southeast)

Posted 2024-11-14

📍 United States

🔍 Information Security

🏢 Company: GuidePoint Security

High School Diploma or GED required; Associate Degree preferred.
2+ years in a corporate sales support role preferred, ideally in renewals and IT industry.
Prior experience with CRM software required, with a preference for Salesforce.com.
Intermediate experience with Microsoft Office and Internet navigation.
Technical sales support and outbound calling experience preferred.
Strong attention to detail, solid math skills, and good judgment.

Serve as a liaison between External Business Partners, Account Executives, Accounting, and Contracts Departments.
Track and manage Renewals opportunities, ensuring timely delivery to customers.
Manage Salesforce.com for accurate forecasting and reporting.
Generate quotes, process orders, and suggest pricing solutions.
Assist Account Executives in increasing profitability of renewals.
Attend forecast calls and perform pipeline analysis.
Adhere to process changes and develop product knowledge.

SalesforceOperations ManagementCommunication SkillsMicrosoft OfficeAccountingAttention to detail

Posted 2024-11-14

Apply

🔥 Billing Operations Specialist

Posted 2024-11-09

📍 US

🔍 Mental health care

2-3+ years of experience in Revenue Cycle Management.
Strong skills in billing, coding, insurance verification, and claims follow-up.
Experience in behavioral health/mental health service line and telehealth billing preferred.
Experience in communicating with payers to resolve issues.
Proficient with Excel and data analysis.
Ability to navigate complex workflows.
Strong attention to detail.
Strong communication and interpersonal skills.

Review billing activity history and transaction records to answer client billing questions.
Work cross-functionally with clinicians on coding, billing, insurance verification, and general insurance queries.
Ensure claims are submitted timely and meet payer requirements.
Pull reports and analyze claims data to identify trends.
Support the Director of Revenue Cycle Management in resolving escalated disputes.
Recommend improvement measures for trending billing issues.
Collaborate with team members to resolve outstanding issues.
Assist with reconciliation projects between billing systems and payers.
Complete other assigned tasks and uphold HIPAA compliance.

Data AnalysisBusiness OperationsBehavioral economicsData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-09

Apply

🔥 Operations Specialist (Legal and Compliance filing multi-state)

Posted 2024-11-09

📍 United States

🧭 Full-Time

💸 50000 - 65000 USD per year

🔍 Legal and Compliance

🏢 Company: SingleFile

3+ years experience in the corporate legal field or managing compliance filing.
Ability to thrive on customer satisfaction and detail-oriented work.
Proficient in handling multiple tasks with tight deadlines.
Maintain composure and strong communication when managing customer stress.
Self-starter who can work independently but also a team player.
Proficiency with Google Workspace, Slack, and eagerness to learn new technologies.

Interact with state agencies and filing partners to fulfill customer orders.
Engage directly with customers via chat, email, or telephone to address inquiries.
Maintain and update new customer accounts and troubleshoot issues.
Collaborate with Product, Engineering, and Finance for customer needs.
Organize and manage multiple tasks effectively.
Respond promptly to time-sensitive situations.

Project ManagementData AnalysisProject CoordinationOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMultitasking

Posted 2024-11-09

Apply

Operations Specialist

Requirements:

Responsibilities:

Related Jobs

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities