Client Operations Specialist - Strategic | Remote, USA

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Requirements:

• Associates Degree or equivalent experience preferred.
• 2 or more years of experience in Business-to-Business Sales/Client Services required.
• Intermediate level experience with Microsoft Office (Outlook, Word, and Excel).
• 2 years of experience in technical or information technologies industry preferred.
• Prior experience in Client Relationship Management software (CRM) required, Salesforce.com preferred.
• Ability to work in a sales partnership setting, where workflow is determined by requests.

Responsibilities:

• Support assigned Client Directors by producing accurate and timely sales quotations using SalesForce.com.
• Provide outstanding client service and communication by phone and email.
• Prepare and submit accurate orders to purchasing, and help ensure deals are registered.
• Provide system reporting or analytics to Client Director and management upon request.
• Multi-task ongoing activities in a fast environment while producing timely quotations.
• Develop and retain product and industry knowledge.
• Provide historical pricing analysis to Client Director.
• Act as liaison between Client Director and operational services.