Business Analyst - Customer Platform

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Requirements:

• Strong analytical skills and a structured problem-solving approach.
• Knowledge of SQL and databases.
• Aspirational, self-driven, and proactive.
• Excellent communication skills.

Responsibilities:

• Build a deep understanding of various business models for SaaS businesses.
• Map those business models with specific customers.
• Directly work with customers and build their operating and financial plan using best of the breed practices.
• Onboard customers on to Drivetrain platform.
• Develop an understanding of how customers' data is spread across and manage the data pipeline to bring all this data together.
• Write complex SQL queries to manipulate and consolidate multiple data sources for dashboarding and analytical purposes.
• Map out all key KPIs that are important for the customer to drive their business and map it with the data.
• Come up with insights on how KPIs are impacting a company's progress.
• Be the first point of contact for everything about data.
• Have a chance to start owing customer relationships and be the face of Drivetrain.
• Work on a cutting-edge data processing stack.
• Help shape our company culture, practices, and product.