Senior UX & Analytics Lead

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Requirements:

• 5+ years in digital product design, UX/UI design, or web design, focused on user-centered design and experience optimization.
• Proficient in digital analytics tools (Google Analytics and Pendo) and skilled with design platforms (Figma, Sketch, Adobe XD).
• Well-versed in design principles including layout, typography, prototyping, and creating high-fidelity markups.
• Experience in user research and usability testing.
• Strong problem-solving skills with a focus on usability and performance.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Detail-oriented and organized, capable of managing multiple projects in a fast-paced environment.

Responsibilities:

• Producing wireframes, mockups, prototypes, and user flows for Risk Ripple Analytics.
• Developing strategies to optimize user experience and integrate feedback for continuous improvement.
• Analyzing engagement metrics and mapping user journeys to enhance satisfaction and Product Engagement Score (PES).
• Staying informed on UX/UI and digital experience trends.
• Leading digital experience design and analytics strategy for Risk Ripple Analytics.
• Applying a design thinking approach for intuitive, user-centered interfaces.
• Conducting user research and behavior analysis.
• Collaborating with stakeholders to align business goals with user needs.
• Aligning product design with marketing adoption objectives.
• Delivering designs and requirements to engineering.