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Medical Assistant (Remote)

Posted 2024-11-08

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💎 Seniority level: Middle, 2+ years

🔍 Industry: Healthcare, specifically neurodegenerative diseases

🗣️ Languages: English, Spanish

⏳ Experience: 2+ years

🪄 Skills: Documentation

Requirements:
  • Active Medical Assistant Certification.
  • 2+ years experience as a Medical Assistant.
  • Preferred experience in handling and reviewing medical records.
  • Experience in a rapidly growing startup organization.
  • Skills in coordinating and managing referrals.
  • Exceptional communication skills.
  • Bilingual English/Spanish is preferred.
Responsibilities:
  • Oversees medical record retrieval and completion of paperwork.
  • Provides referrals to specialists and manages prior authorizations.
  • Virtually greets patients prior to visits with neurologists.
  • Adheres to HIPAA guidelines while providing advocacy support for patients and families.
  • Maintains accountability for high quality standards in client interactions.
  • Follows standardized processes for efficiency and effectiveness.
  • Maintains effective relationships within the Care Coordination team.
  • Collaborates with internal teams for proper external representation of Synapticure.
  • Nurtures relationships with medical and community partners.
  • Communicates expert knowledge regarding the program and company.
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