Klantenservice medewerker voor een premium automerk in het zonnige Griekenland

View full description

Requirements:

• Fluent in Dutch (C2 level).
• Proficient in English (B2 level).
• Exceptional communication skills and soft skills.
• Problem-solving abilities and a customer-oriented mindset.
• Technical knowledge and affinity with technology.
• Experience in customer service or technical support is a plus.
• Ability to multitask in a dynamic environment.

Responsibilities:

• Answer incoming calls, emails, and chats regarding the premium automaker's digital products.
• Address customer inquiries about the advanced infotainment system.
• Ensure efficient and timely follow-up on customer requests.
• Maintain high customer satisfaction and represent the premium brand positively.
• Build strong professional relationships with customers and show empathy.
• Collaborate with the team to achieve set goals and targets.
• Turn every customer into a satisfied customer.
• Exchange ideas and solutions actively with colleagues.