Analista de Atendimento de Benefícios Jr

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Requirements:

• Experience in Excel for data handling related to invoices.
• Experience in managing support requests or ticketing systems.
• Experience with health benefits operations.
• Demonstrated ownership attitude and perseverance.
• Strong attention to detail and effective information management.
• Analytical skills with comfort in working with numbers.
• Organization skills to manage multiple projects simultaneously.
• Ability to cultivate strong relationships both internally and externally.
• Interest in technology and innovation.
• Effective communication and problem-solving skills, with patience.
• Passion for health and its impact on people's lives.

Responsibilities:

• Resolve questions about operational processes related to health plans and benefits.
• Manage the enrollment and deregistration of clients' employees.
• Handle invoice sending, checking, and division.
• Actively participate in improving the product based on client feedback.
• Monitor client inquiries and demands through support channels.
• Collaborate transparently and effectively with clients and health providers.