Customer Success Manager

Posted 3 months agoViewed

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💎 Seniority level: Manager, 3-5 years

📍 Location: Central Europe

🔍 Industry: E-commerce and digital commerce solutions

🗣️ Languages: English, French, Spanish, Polish

⏳ Experience: 3-5 years

🪄 Skills: Data AnalysisGoogle AnalyticsJiraGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelClient relationship management

Requirements:

3-5 years of work experience, ideally 2+ years in B2B SaaS, online retail/e-commerce analytics, or marketing.
Ability to understand and use analytical concepts to identify business stages and crucial KPIs.
Familiarity with online analytics, performance marketing, and related sectors.
In-depth knowledge of business trends and quick understanding of clients' business models.
Knowledge of e-commerce, marketing, and current industry trends.
Working proficiency in English.

Responsibilities:

Build long-term relationship with clients.
Act as a trusted advisor and industry expert.
Ensure the Engagement product delivers value to clients.
Educate clients on industry best practices.
Ensure cooperation is beneficial for both the client and Bloomreach.

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Customer Success Manager

Requirements:

Responsibilities:

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