Customer Support Representative (German Speaking)

Posted 5 months agoViewed

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💎 Seniority level: Entry, No experience required

📍 Location: Georgia

🔍 Industry: Customer Support

🏢 Company: GrowMore Recruitment

🗣️ Languages: German

⏳ Experience: No experience required

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailAdaptability

Requirements:

Excellent German language skills (verbal and written)
Ability to solve problems
Perfect communication skills
Attention to detail
Ability to adapt quickly and learn new things

Responsibilities:

Handle customer support inquiries via phone, email, or chat
Provide support in various areas - technical, logistical problems, payments, etc
Build customer trust through empathetic personalised conversations
Strive for first-call resolution and take true ownership of customer needs and issues
Offer support and solutions to customers in accordance with the company’s customer service policies