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- 5+ years of experience as a Salesforce Administrator with proven success in a large user environment.
- Salesforce Administrator and CPQ Specialist Certifications required (Advanced Admin or Platform App Builder a plus).
- Strong knowledge of Salesforce CPQ, including configuration, pricing, and quoting best practices.
- Demonstrated project management experience, ideally with Agile/Scrum certification (CSM, PMI-ACP, or equivalent).
- Proficiency in Salesforce Lightning, automation tools (Flow, Process Builder), and reporting. Excellent interpersonal skills, with experience leading cross-functional teams and managing multiple stakeholders.
- Strong analytical skills with a focus on data quality and process improvement.
- Exceptional communication skills, with a track record of training end users and creating documentation.
- Experience with third-party integrations and AppExchange tools for CPQ and data enrichment.
- Familiarity with additional Salesforce clouds (Sales, Service, Revenue) is a plus.
- Prior experience in a fast-paced, growth-oriented organization.
- Manage advanced administration functions, including complex user profiles, roles, and permission sets, while supporting ongoing user requests and troubleshooting.
- Oversee the setup, configuration, and maintenance of Salesforce CPQ to support pricing, quoting, and revenue operations. Ensure CPQ functionality aligns with business requirements and optimize efficiency.
- Lead Salesforce-related projects from inception to completion, including requirements gathering, project planning, timeline management, resource coordination and documentation.
- Serve as the Scrum Master for Salesforce projects, facilitating Agile ceremonies, removing blockers, and ensuring timely delivery of project deliverables.
- Establish and maintain data hygiene best practices. Oversee data audits, implement data cleansing processes, and integrate data enrichment tools as needed.
- Work closely with sales, finance, and operations teams to align Salesforce initiatives with business goals, streamline processes, and enhance user experience.
- Develop and deliver training materials, document processes, and provide support to end users. Foster user adoption of new features, including Salesforce CPQ and any additional custom functionality.
- Stay current with Salesforce releases, emerging CPQ tools, and best practices. Identify opportunities for process improvement and system enhancements.
LeadershipProject ManagementAgileSalesforceSCRUMProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesDocumentationTeamworkTrainingProcess improvement
Posted 1 day ago
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