Customer Marketing Manager

Posted 2024-10-07

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

💸 Salary: $89,500 - $126,700 per year

🔍 Industry: Cybersecurity

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipCybersecurityIoTProduct ManagementGoogle AnalyticsCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaboration

Requirements:

5+ years of Customer Marketing experience with a proven track record of supporting and executing customer marketing campaigns and advocacy initiatives.
A strong aptitude for collaborating cross-functionally with Sales, Customer Success, Professional Services and Marketing to ensure aligned goals and messaging.
Strong writing and communication skills to deliver engaging customer communications and create meaningful success stories.
Experience in cybersecurity and a solid understanding of B2B marketing.
A revenue-driven mindset.
Bachelor’s degree in marketing or equivalent business discipline.

Responsibilities:

Support Customer Adoption & Retention: Work closely with account teams consisting of Sales, Customer Success and Professional Services to maximize adoption rates inside our customer base by supporting successful implementation and usage of our platform.
Drive Revenue Growth with Expansion Campaigns: Assist in the development and execution of cross-sell and up-sell campaigns to thousands of existing global customers.
Become Our Customer Advocacy Champion: Develop and maintain strong relationships with key technical champions in our customer base to nurture a real love of our brand.

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Customer Marketing Manager

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