Sales Representative

🗣️ Languages: English

⏳ Experience: Proven sales experience

🪄 Skills: Communication SkillsCollaboration

Requirements:

Proven sales experience in a call center environment is required (this is a non-negotiable qualification).
Exceptional English communication skills, both written and verbal, to ensure effective collaboration with diverse teams and stakeholders.
Must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection to maintain productivity.

Responsibilities:

Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

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