Community Manager

Posted 2024-11-07

View full description

💎 Seniority level: Manager, At least 2 years

📍 Location: USA, UK, Germany, France, Canada, India, Chile

🔍 Industry: Automation

🏢 Company: Make

🗣️ Languages: English

⏳ Experience: At least 2 years

🪄 Skills: LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Requirements:

Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
At least 2 years of experience in community management or in communication-related/customer-facing roles.
Excellent written and verbal communication in English.
Ability to understand and address community members' needs.
Strong focus on maintaining the quality and accuracy of content.
Ability to analyze community metrics and utilize insights for improvement.
Strong teamwork skills.

Responsibilities:

Actively engage with community members by responding to questions, comments, and direct messages.
Oversee user-generated content and community discussions to ensure a respectful environment.
Handle conflicts, complaints, and crises ensuring compliance with community guidelines.
Produce quality content that helps users understand the Make product.
Collaborate with internal teams to align community initiatives with company goals.
Implement innovative approaches based on research and trends.
Analyze community metrics for trends and insights to make informed decisions.
Maintain documentation of community management processes.

Apply

Related Jobs

Apply

🔥 Social Media Strategist & Community Manager

Posted 2024-11-15

📍 United States

🧭 Full-Time

💸 91000 - 102000 USD per year

🔍 Nonprofit / Education

Minimum of 8 years of experience leading large online communities.
Proven track record managing cross-channel content calendars.
Ability to effectively collaborate with internal teams and external partners.
Proficiency in social media management and analytics tools.
Excellent written and verbal communication and strong presentation skills.
Experience managing influencer engagement, social ads, or live events is a bonus.

Develop and manage a comprehensive social media strategy.
Manage cross-channel content calendars with original and curated content.
Collaborate with in-house content creators for multimedia content.
Engage with the online community and facilitate conversations.
Build partnerships with organizations and influencers.
Translate platform analytics into actionable insights.
Monitor social media trends to inform strategies.
Develop social media guidelines and conduct training sessions.
Promote live events and provide coverage.
Collaborate with advertising and PR for community expansion.

LeadershipProject ManagementCross-functional Team LeadershipContent creationContent managementCommunication SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-15

Apply

🔥 Community Manager - Multilingual

Posted 2024-11-09

📍 United Kingdom

🧭 Contract

🔍 Online community management

🏢 Company: Standing on Giants

Fluent in English, Dutch & German with strong written communication skills.
Ability to build relationships and collaborate with cross-functional stakeholders.
Outstanding engagement skills and conflict management capabilities.
Strong analytical skills for data collection and reporting.
Effective organisational skills with a background in community management or customer service.

Run the community daily in alignment with SoG community management methodology, ensuring a safe environment for members.
Act as an advocate for both the organisation and community, engaging in dialogues with members.
Handle crises and unstable behaviour appropriately, providing superior member service.
Monitor community performance, report on progress, and ensure KPIs are met.
Assist in project management and collaborate with the Standing on Giants team.

Project ManagementStrategyContent creationCommunication SkillsAnalytical Skills

Posted 2024-11-09

Apply

🔥 Social Media Community Manager - Bilingual

Posted 2024-11-08

📍 United Kingdom

🔍 Online Community Management

🏢 Company: Standing on Giants

Fluent in English and either Dutch, German, or French.
Excellent written communication skills, including editing and content creation.
Strong ability to build relationships and collaborate across teams with high emotional intelligence.
Experience with various social media platforms and backend analytics, particularly Facebook, X, Reddit, Instagram, and TikTok.
Outstanding engagement skills and conflict management.
Strong analytical and data reporting skills.
Effective organizational and prioritization abilities.
Technical skills related to community platforms, Google Suite, and Mac are advantageous.
Experience in managing online communities or similar client-facing roles.
Experience organizing and reporting on community meetups and events.

Run the community daily according to SoG methodology to foster a safe and engaging environment.
Advocate for the organization within the community and represent community interests back to the organization.
Handle communication and conflicts during crises applying established methodologies.
Monitor community performance against KPIs and provide regular reports.
Facilitate discussions with client colleagues and engaged community members.
Assist in project management and ensure smooth team communication.

Organizational skills

Posted 2024-11-08

Apply

🔥 Community Manager, Public Technology Leadership Collaborative

Posted 2024-11-08

📍 United States

🧭 Full-Time

💸 75000 - 80000 USD per year

🔍 Nonprofit Research Organization

🏢 Company: Data & Society Research Institute

Bachelor’s degree in Science & Technology Studies, Sociology, Political Science, Public Policy, or related fields preferred.
5+ years’ experience collaborating with state agencies, regulatory bodies, and city governments.
5+ years shaping or informing technology policy at the state or local level.
Excellent written, analytical, and facilitation skills.
Demonstrated ability to work collaboratively with multiple stakeholder groups.
Strong organizational skills to manage multiple projects and deadlines.
Expertise in emerging fields of public interest technology.
2+ years in collaboration with academic researchers preferred.
Excellent oral presentation skills preferred.
Proactive self-starter with the ability to work independently.
Proficiency with Google Suite, Slack, Canva, Zoom.

Builds and stewards a vibrant community of practice to foster peer-learning and trust-building among PTLC members.
Designs and leads a match-making program to connect community members based on interests and policy questions.
Plans and hosts demand-driven pop-ups rooted in community needs to improve mutual understanding between stakeholders.
Supports coordination of bespoke working groups focused on specific time-bound questions and practical resource development.
Develops a suite of practical resources based on community needs to advance PTLC objectives.
Maintains a community engagement database to track needs and support various programs.

LeadershipProject ManagementData AnalysisProject CoordinationCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-11-08

Apply

🔥 Community Manager (Social)

Posted 2024-11-07

📍 United States

🧭 Full-Time

💸 55000 - 65000 USD per year

🔍 Creative communications

🏢 Company: Praytell

1-2 years of community management experience, preferably at an agency.
Interest in sports and wellness/fitness.
Deep understanding of major social media channels and their features.
Knowledge of the influencer and creator space.
Proficiency in content management tools such as Sprinklr, Hootsuite, or Khoros.
Experience with analytic platforms.
Strong understanding of online customer service.
Ambitious, flexible, meticulous, organized, creative, inquisitive, collaborative, honest, and committed to diversity, equity, inclusion, and belonging.

Cultivating communities across social media channels for various brands by posting and scheduling content and engaging with audiences.
Conducting daily social listening to monitor relevant conversations and potential trendjacking opportunities.
Reporting on community management trends to inform brand recommendations.
Collaborating with account, project management, and creative teams to align community management activities with brand priorities.
Assisting the copywriting team with content development and supporting strategy and account teams with reporting and analytics.
Participating in brainstorms, client calls, and team meetings.
Staying updated on latest platform and industry news to share with teams and clients.

Project ManagementData AnalysisContent managementData analysisCommunication SkillsCollaborationCustomer service

Posted 2024-11-07

Apply

🔥 Community Manager, Developer Advocate (Remote, UK)

Posted 2024-11-07

📍 United Kingdom

🧭 Full-Time

💸 66738 - 80086 GBP per year

🔍 Open source software

🏢 Company: Grafana Labs

2+ years in community management, program management, or a related field, preferably in a technical or developer-focused environment.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent communication skills, both written and verbal, and experience in facilitating community discussions.
Familiarity with Developer Relations and open-source ecosystems.
Experience with community platforms like Discourse, Slack, GitHub.

Help identify and cultivate advocates inside and outside the Champions program.
Build relationships with existing Champions, gather their feedback, and keep them engaged.
Gather community data and feedback to suggest improvements for the Champions program.
Collaborate with DevRel, product teams, and other internal groups.
Engage across various community channels to encourage contributions and growth.

Communication SkillsCollaboration

Posted 2024-11-07

Apply

🔥 Community Manager, Developer Advocate (Remote, Germany)

Posted 2024-11-07

📍 Germany

🧭 Full-Time

💸 71688 - 86026 EUR per year

🔍 Open Source

🏢 Company: Grafana Labs

2+ years in community management or related fields, preferably technical.
Strong organizational skills to manage multiple priorities and deadlines.
Excellent written and verbal communication skills for community discussions.
Familiarity with Developer Relations and open-source ecosystems.
Experience with community platforms like Discourse, Slack, and GitHub.

Help identify and cultivate advocates inside and outside the Champions program.
Build relationships with current Champions and ensure they feel valued and recognized.
Gather community data and feedback to improve the Champions program.
Collaborate with DevRel, product teams, and other groups for resources.
Engage with community channels to find new advocates and growth opportunities.

Communication SkillsCollaboration

Posted 2024-11-07

Apply

🔥 Community Manager

Posted 2024-11-07

📍 CA, WA, TX, NY

🧭 Full-Time

💸 65000 - 80000 USD per year

🔍 Video games and online entertainment

🏢 Company: Daybreak Games

4+ years of Community Management experience in video game or related industries.
Bachelor’s degree in Communications, Journalism, English Literature, Marketing, or related field preferred.
Knowledge of social media management tools like Hootsuite and web content management systems.
Working knowledge of MS Office (Word, Excel, Outlook).
Strong organization, project management skills, and excellent written and verbal communication skills.

Act as a liaison between the player base and the studio, gathering feedback for development.
Provide players with a trusted point of contact for concerns and interests.
Craft and publish articles, forum posts, and social media content.
Plan contests, promotions, and coordinate dev live streams.
Maintain positive relationships with community organizations and represent Daybreak Games positively.

Project ManagementHTMLContent managementCommunication SkillsMicrosoft Office

Posted 2024-11-07

Apply

🔥 Social Media Community Manager

Posted 2024-11-07

📍 US

🧭 Full-Time

💸 70000 - 90000 USD per year

🔍 Crypto market intelligence

🏢 Company: Messari

Bachelor’s degree in Marketing, Communications, Business, or a related field.
3+ years of experience in social media management, community management, or digital marketing, preferably in the crypto sector.
Strong understanding of social media platforms and content strategies.
Exceptional written and verbal communication skills.
Proficiency in social media analytics tools.
Passion for building communities with an existing network within crypto.

Craft compelling posts and innovative social media content that resonates with the community.
Own content creation on platforms like X, Telegram, Reddit, and LinkedIn.
Lead affiliate and influencer marketing initiatives, developing partnerships with aligned influencers.
Engage proactively with community followers and respond to comments and messages.
Design, iterate, and launch unique social media campaigns that align with business objectives.
Track and analyze social media metrics to refine content and community engagement.

StrategyContent creationSparkCommunication Skills

Posted 2024-11-07

Apply

🔥 Photography Community Manager, Germany (6 Month Contract)

Posted 2024-11-07

📍 Germany

🧭 Part-Time

🔍 Stock media

Fluent in German and English with a deep understanding of German culture.
Skilled in photography (videography is a bonus) with the ability to provide technical advice.
Excellent attention to detail and a creative eye for producing copy and visual assets.
Strong communication skills with reliable and clear engagement.
Proactive, self-directed, and motivated to connect with a global team.

Proactively engage and reach out to existing and potential creators on social media and online forums.
Host online and in-person events such as workshops and meet-ups.
Promote contests for creators to contribute media.
Monitor and respond to community interactions on social media and forums.
Create discussion starters and social media content for community initiatives.
Communicate product updates to the community, translating from English to German.
Manage project details such as prize inventory and supplier relations using Airtable and Google Sheets.

Project ManagementContent creationCommunication SkillsCollaborationAttention to detail

Posted 2024-11-07

Apply

Community Manager

Requirements:

Responsibilities:

Related Jobs

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities

🔧 Requirements

💡 Responsibilities