Community Manager (Social)

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Requirements:

• 1-2 years of community management experience, preferably at an agency.
• Interest in sports and wellness/fitness.
• Deep understanding of major social media channels and their features.
• Knowledge of the influencer and creator space.
• Proficiency in content management tools such as Sprinklr, Hootsuite, or Khoros.
• Experience with analytic platforms.
• Strong understanding of online customer service.
• Ambitious, flexible, meticulous, organized, creative, inquisitive, collaborative, honest, and committed to diversity, equity, inclusion, and belonging.

Responsibilities:

• Cultivating communities across social media channels for various brands by posting and scheduling content and engaging with audiences.
• Conducting daily social listening to monitor relevant conversations and potential trendjacking opportunities.
• Reporting on community management trends to inform brand recommendations.
• Collaborating with account, project management, and creative teams to align community management activities with brand priorities.
• Assisting the copywriting team with content development and supporting strategy and account teams with reporting and analytics.
• Participating in brainstorms, client calls, and team meetings.
• Staying updated on latest platform and industry news to share with teams and clients.