Make

Make is a company focused on developing innovative software solutions, currently seeking talent for its Public Web team with a job opening for a Full Stack Software Engineer.

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📍 USA, UK, Germany, France, Canada, India, Chile

🧭 Full-Time

🔍 Automation and Integration Software

  • Solid understanding of modern engineering concepts.
  • Advanced JavaScript and TypeScript knowledge (5+ years).
  • Experience with RESTful API design according to best practices.
  • Knowledge of relational databases.
  • Experience building complex production systems for public cloud.
  • Self-motivated and able to work autonomously.
  • Strong problem-solving skills.
  • Proficiency in English.

  • Work across the stack, writing code, tests, and setting up pipelines and monitoring.
  • Quickly iterate on ideas and validate them with real customers.
  • Build new components of the Make platform with room for creative input.

AWSBackend DevelopmentDockerNode.jsPostgreSQLElasticSearchJavascriptKubernetesRabbitmqTypeScriptJavaScriptElasticsearchAngularRedisReduxCI/CDProblem SolvingTerraform

Posted 2024-11-27
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📍 Czechia, USA, UK, Germany, France, Canada, India, Chile

🧭 Regular - Unlimited

🔍 Technology, Software Development, Automation

  • Proven experience in developing complex front-ends or SPAs (3+ years for mid-level).
  • Strong understanding of the end-to-end web development process, particularly front-end design and development.
  • Very strong skills in HTML5, CSS3, JavaScript, NodeJS, SASS, Bootstrap, with hands-on experience in front-end frameworks, preferably Angular.
  • Ability to interpret and implement web designs.
  • Attention to detail with a keen sense for visual discrepancies.
  • Strong communication skills for effective collaboration.
  • Experience with Pug and animation is advantageous.
  • Experience with web experimentation and A/B testing is welcome.
  • Strong command of English – verbal & written.

  • Become part of a cross-functional AI-focused product team.
  • Design and develop solutions to interesting problems and build new product features.
  • Implement web designs.
  • Refactor code to improve maintainability, performance, and resiliency of user experiences.
  • Fix bugs and write unit and integration tests.
  • Ship code to production and automate repetitive work.
  • Write and review RFCs and technical documentation.
  • Review and provide feedback on the work of others.
  • Grow and assist others in their professional development.

AWSDockerNode.jsPostgreSQLDesign PatternsElasticSearchJavascriptKubernetesRabbitmqJavaScriptElasticsearchHTML5AngularCSS3RedisReduxReactCommunication SkillsCI/CDAttention to detailDocumentation

Posted 2024-11-23
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📍 USA, UK, Germany, France, Canada, India, Chile

🧭 Regular - Unlimited

🔍 SaaS

  • At least 2 years as a Content Specialist, E-learning Content Specialist, or similar position.
  • Experience in a SaaS environment is a significant advantage.
  • Understanding of SaaS conversion funnel and product-led growth principles.
  • Experience with A/B tests.
  • Hands-on experience with video content building tools (e.g., Veed, Screen studio, Loom, Arcade) and familiarity with product adoption tools (e.g., Userflow, Candu, Chameleon).
  • Advanced English language skills, both written and spoken.
  • Ability to identify and reduce friction in user experience.
  • Curious, analytical, and willing to experiment.

  • Craft engaging and interactive instructions that simplify business process automation for users.
  • Collaborate with User Research, Design, Growth Marketing, BI Analytics, Product, and Engineering teams to enhance user experience.
  • Dive into quantitative and qualitative user insights.
  • Monitor and report on business metrics to stakeholders.

Data AnalysisJavaJavascriptJavaScriptContent creationData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-09
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📍 Czechia, USA, UK, Germany, France, Canada, India, Chile

🧭 Regular - Unlimited

🔍 Automation

  • At least 5 years of experience in managing and operating Linux/Unix-based infrastructure.
  • Knowledge of at least one cloud provider, ideally AWS.
  • Day-to-day experience with a container orchestration platform (preferably Kubernetes).
  • Proficiency in Infrastructure as Code (IaC) with tools like Terraform.
  • Hands-on experience with CI/CD tools and deployment strategies, such as canary.
  • Participation in on-call rotations for incident resolution.
  • Understanding of Service Level Indicators (SLI), Service Level Objectives (SLO), and Service Level Agreements (SLA).
  • Effective communication skills in English.
  • Openness to share knowledge and mentor engineers.
  • Continuous self-education.
  • Experience with troubleshooting and debugging.
  • Working knowledge of programming/scripting languages.

  • Design, build, and maintain a scalable & resilient infrastructure on AWS (Auto Scaling, Load Balancer, EC2, etc.).
  • Follow the Infrastructure as Code principle for versioning and reusability.
  • Build and manage cloud infrastructure using Terraform.
  • Evolve & maintain Kubernetes clusters for uninterrupted service.
  • Implement and consult on observability and monitoring frameworks.
  • Share knowledge on technologies used.
  • Contribute to service blueprints for best practices.
  • Test and improve system reliability.
  • Collaborate with the Security team on infrastructure compliance.
  • Design, deploy, and support continuous deployment automation.
  • Participate in on-call rotation for incident response.
  • Debug production issues across services.

AWSDockerNode.jsPostgreSQLPythonElasticSearchKubernetesRabbitmqElasticsearchGoPostgresRedisCommunication SkillsCI/CDTerraform

Posted 2024-11-07
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📍 Czechia

🧭 Regular - Unlimited

🔍 Automation and software development

  • 3+ years of experience in technical documentation, instructional design, or a related field.
  • Excellent written and verbal English skills, with fluency and a strong command of grammar and vocabulary.
  • Proficiency in writing API documentation, with a solid understanding of industry standards and best practices.
  • Ability to research complex topics and explain them to a non-technical audience.
  • Flexibility to adapt writing tone and voice based on content needs.
  • Exceptional attention to detail and visual creativity.
  • Skill in giving and receiving constructive feedback during reviews.
  • Ability to conduct effective interviews with subject-matter experts.
  • Capability to manage work independently from start to finish with minimal supervision.
  • Interest in programming concepts, automation, and computational logic is a plus.
  • Experience in setting up and maintaining authoring and publishing tools is advantageous.

  • Research, write, review, revise, and publish technical documentation for the Make Public Help Center and Developer Hub.
  • Create clear and comprehensive API documentation to support users in integrating apps with our platform.
  • Collaborate with cross-functional teams to identify and address customer documentation needs effectively.
  • Investigate platform features and apps, then create user-friendly explanations.
  • Ensure high-quality technical content through meticulous attention to detail and visual creativity.
  • Anticipate user needs to craft optimal learning experiences.
  • Communicate effectively with team members and stakeholders to ensure alignment throughout the content development process.
  • Craft microcopy and text for the product interface.
  • Regularly assess and improve content based on customer feedback and proactively suggest new ideas.
  • Develop and maintain style guides and documentation standards to ensure consistency.
  • Enhance writing and publishing processes and tools.
  • Develop creative and innovative ways to present and interact with technical content.

Attention to detail

Posted 2024-11-07
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🔥 Email Marketing Lead
Posted 2024-11-07

📍 Czechia, USA, UK, Germany, France, Canada, India, Chile

🧭 Full-Time

🔍 Automation

  • 5+ years of experience in email marketing.
  • Knowledge of email best practices, including technical, content, and performance aspects.
  • Strong experimental and analytical mindset.
  • Proven track record in managing and growing a motivated team.
  • Proficiency in English with compelling messaging skills.
  • Familiarity with email design and coding concepts (HTML, CSS, Canva, Figma).
  • Passion for customer-centric marketing.
  • Experience in digital workflows with content teams.
  • Proficiency in marketing automation tools (e.g., HubSpot, Marketo, Pardot).
  • Excellent communication skills for cross-functional collaboration.

  • Manage overall portfolio of email activity.
  • Develop, implement and manage processes for timely and impactful communications.
  • Act as subject matter expert for tooling and technology solutions.
  • Partner with teams to source and share data for customer acquisition and retention.
  • Manage customer segmentation for personalized campaigns.
  • Guide reporting and evaluate email performance.
  • Use data to identify opportunities for improvement.
  • Develop email best practices and provide training to team members.
  • Ensure compliance with internal policies and data protection regulations.

LeadershipData AnalysisFigmaHTMLCSSPeople ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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🔥 Community Manager
Posted 2024-11-07

📍 Czechia

🧭 Regular - Unlimited

🔍 Automation

  • Bachelor's degree in Communications, Marketing, Public Relations, or a related field.
  • At least 2 years of experience in community management or related communication roles.
  • Excellent written and verbal communication skills in English.
  • Strong ability to understand and address community member concerns.
  • Focus on quality and accuracy of community content and interactions.
  • Ability to analyze community metrics for informed decision-making.
  • Strong collaborative skills to work effectively with cross-functional teams.

  • Actively engage with community members by responding to questions, comments, and messages.
  • Oversee user-generated content and discussions to maintain a respectful environment.
  • Handle conflicts and crises promptly while enforcing community guidelines.
  • Produce high-quality content that helps users understand the Make product, including guides and product updates.
  • Collaborate with internal teams to align community initiatives with company goals.
  • Implement innovative approaches based on research and analysis.
  • Analyze community metrics to identify trends and drive improvements.
  • Maintain documentation of community management processes and policies.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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📍 Czech Republic, USA, UK, Germany, France, Canada, India, Chile

🧭 Regular - Unlimited

🔍 Technology, SaaS

  • Knowledge of relationship management best practices, integration, workflow technology, and SaaS models.
  • Strong analytical, collaborative, and communication skills.
  • 1 to 3 years of experience in external facing roles, or 3-5 years in customer-facing technical roles.
  • A college degree in computer science, information systems, business, or a related field.
  • Fluent in written and verbal English.
  • Ability to convey technical concepts and business value.
  • Preference for advanced users of automation, integration, SaaS APIs, or no-code solutions.

  • Manage a portfolio of named partners within the Technology Partnership team.
  • Develop a plan to enhance partnerships and accelerate new business acquisition.
  • Support the development of new initiatives in cooperation with internal teams.
  • Uncover growth opportunities by expanding partner technology offerings.
  • Establish and maintain critical relationships with partners.
  • Drive engagement and focus internally for partner success.
  • Be accountable for ARR growth targets and forecasts.

LeadershipBusiness DevelopmentData AnalysisProduct ManagementCross-functional Team LeadershipStrategyBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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📍 Czechia, USA, UK, Germany, France, Canada, India, Chile

🧭 Regular - Unlimited

🔍 Visual platform and automation

  • 10+ years of experience in visual design for products.
  • Strong UI design skills.
  • Proficiency in developing visual systems consistent with brand styles.
  • Ability to articulate design rationale to stakeholders.
  • Experience with motion and animation design.

  • Take the lead in defining the visual design language for Make's platform.
  • Collaborate with Make's co-founder and design team to turn concepts into reality.
  • Translate innovative design visions into practical changes for the product.

LeadershipAdobe Creative SuiteAdobe IllustratorAdobe PhotoshopFigmaGame DesignGraphic DesignUI DesignUser Experience DesignVue.JsProduct designVue.jsCommunication SkillsAnalytical SkillsCollaborationSketch

Posted 2024-10-26
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🔥 Senior Data Analyst
Posted 2024-10-22

📍 Czechia

🧭 Full-Time

🔍 Technology/Software

  • Minimum 5 years of experience in Data / Business Analytics / Sales Operations / Consulting.
  • Excellent command of the English language.
  • Proactive approach and genuine curiosity to understand and share data insights.
  • Ability to work collaboratively to turn data into actionable insights.
  • Strong understanding of Sales, Customer Success, and Go-To-Market processes and metrics.
  • Familiarity with the SaaS customer lifecycle from acquisition to retention and expansion.
  • Good technical skills including spreadsheet analysis, SQL code, and dashboard building.
  • Experience with CRM tools (like Salesforce, SAP, Pipedrive) and customer care tools (like FreshDesk, Custify).
  • Eagerness to embrace new technologies and contribute to a data-driven culture in a fast-paced environment.

  • Lead overall development of pre-sales and post-sales intelligence, containing dashboards, reports, and insights.
  • Proactively interpret data to provide insights and identify areas for improvement.
  • Provide data and ad-hoc analyses to the sales team and management as needed.
  • Work with Management on the creation of a data-driven Sales Strategy and Vision.
  • Contribute to creating revenue plans including headcount and pipeline plans.
  • Cooperate with Go To Market Operations team on reviewing Pipeline, QBRs, Targets, etc.
  • Work with cross-functional teams to identify areas for improvement and drive critical thinking.
  • Collaborate with Data Engineering team to connect sales touch points with product data.

SQLSalesforceSAPStrategyData engineeringAnalytical SkillsCollaboration

Posted 2024-10-22
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