Apply📍 United States
🧭 Contract
🔍 Public Relations
🏢 Company: TruePoint Communications
- Must have a minimum of 3+ years of professional experience with social media community management and/or social listening for a major brand.
- Possess excellent social media skills.
- Experience utilizing customer experience platforms; having Sprinklr experience is a significant plus.
- Develop expertise in social media channels, including Facebook, Twitter, LinkedIn, Instagram, Twitch, TikTok, and others.
- Possess excellent interpersonal skills, including interacting professionally with client executives and teams.
- Have excellent communication and presentation skills, both written and verbal.
- Have strong critical thinking and analytic skills.
- Be detail-oriented, organized, caring, innovative, proactive, and data-driven.
- Be a team player and a collaborative problem-solver.
- Bilingual English/Spanish ability is a plus.
- Conduct community management, identify trends, and engage with the brand audience.
- Identify, flag, and engage on trending topics and reputational issues.
- Document and monitor additional activity as requested.
- Create error-free messaging and real-time content to support clients' social media goals.
- Engage with customers, influencers, and brand audiences on products, services, news, campaigns, and events.
- Work with enterprise publishing and listening tools.
Data AnalysisJavaJavascriptGoogle AnalyticsData analysisGoCommunication SkillsAnalytical SkillsCollaborationJavaScript
Posted 2024-10-23
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