Customer Service Representative

Posted 2024-10-25

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💎 Seniority level: Entry

📍 Location: Philippines

💸 Salary: 5 - 5 USD per hour

🔍 Industry: Solar energy

🏢 Company: Remote Raven

🗣️ Languages: English

🪄 Skills: Communication SkillsCollaboration

Requirements:

Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Experience in solar campaigns is required.
Proficiency with scheduling software and CRM systems.
Ability to work independently and as part of a team.

Responsibilities:

Initiate contact with potential customers to introduce solar solutions.
Follow up with existing customers to provide updates and address concerns.
Ensure all verbal agreements with customers are documented and tracked.
Coordinate with customers to schedule roof inspections at convenient times.
Maintain a detailed calendar of all scheduled appointments.
Keep accurate records of customer interactions and agreements.
Provide exceptional customer service by resolving issues and educating customers.
Collect and report customer feedback to improve services.

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Customer Service Representative

Requirements:

Responsibilities:

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