Troubleshooting Jobs

Find remote positions requiring Troubleshooting skills. Browse through opportunities where you can utilize your expertise and grow your career.

Troubleshooting

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🔥 DevOps

Posted about 1 hour ago

📍 Brazil, US, Canada, Argentina, Spain

🔍 Cyber Security

🏢 Company: Tenchi Security👥 51-100💰 $7,000,000 Series A 12 months agoSecurity SaaS Risk Management Cloud Security

🔧 Requirements

Bachelor's degree in Computer Science, Engineering, or related field.
Strong experience working with AWS services and infrastructure.
Proficient in AWS CDK or AWS CloudFormation.
Hands-on experience with CI/CD pipelines and automation tools.
Familiarity with scripting languages such as Python or Bash.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration abilities.
English communication skills.

💡 Responsibilities

Manage and optimize serverless infrastructure for scalability and cost efficiency using AWS services.
Design, implement, and maintain CI/CD pipelines using tools like Github Actions.
Develop Infrastructure as Code with CloudFormation and AWS CDK.
Troubleshoot AWS infrastructure and deployment issues.
Collaborate with security teams to implement security best practices.
Monitor security measures to protect against threats.
Analyze metrics and optimize system performance.
Maintain documentation for AWS infrastructure and automation processes.
Collaborate with cross-functional teams for application integration.
Provide technical guidance and expertise to team members.

AWS Python Bash DynamoDB CI/CD Troubleshooting

Posted about 1 hour ago

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🔥 Sr. IT Support Specialist (UK, hybrid)

Posted about 3 hours ago

📍 UK, US, Spain, France, Mexico, Netherlands

🔍 Digital & biometric identity authentication, fraud prevention, mobile deposit solutions

🔧 Requirements

NOT STATED

💡 Responsibilities

Work with the infrastructure team and service delivery team to maintain and support IT systems across the EU and US.
Provide on-site desktop support for the Leeds office.
Deliver remote support for the EU.
Maintain, support and improve networking configurations across Mitek globally.
Provide on-call support for Leeds agents.

Linux Networking Troubleshooting Technical support Customer support

Posted about 3 hours ago

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🔥 Technical Product Analyst

Posted about 8 hours ago

📍 Philippines

🧭 Contract

🔍 Digital Engineering and Modernization

🏢 Company: Encora👥 10001-10001💰 $200,000,000 Private over 5 years agoBig Data Cloud Computing Software

🔧 Requirements

Knowledge of SQL database and strong Microsoft Office skills.
Excellent analytical, problem-solving, and decision-making skills.
Understanding of Cloud provider offerings and ability to document operations.
Ability to use open-ended questions and active listening to address issues.
Capability to learn hybrid technology designs and understand their implications.

💡 Responsibilities

Prioritizes workload based upon urgency of requests and manages assigned escalations.
Responds to Service Now application requests while maintaining SLAs.
Monitors application alerts and escalates issues as needed.
Collaborates with vendors to ensure compliance with standards.
Acts as liaison for Finance and Operations teams to ensure systems integration.
Provides updates to Program Team and users via e-mail and collaboration systems.

SQL Cloud Computing Data Analysis Troubleshooting

Posted about 8 hours ago

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🔥 Tosca Test Admin

Posted about 8 hours ago

📍 India

🧭 Full-Time

🔍 Technology services

🏢 Company: computer_aid

🔧 Requirements

5-8 years of experience in administration of other Automation Tools.
2-3 years in TOSCA administration.
Experience in installation, configuration, and maintenance of Tricentis Tosca.
Experience in troubleshooting and resolving issues related to Tricentis Tosca tools.

💡 Responsibilities

Install, configure, and maintain Tricentis Tosca server and clients.
Create and manage test automation frameworks and scripts.
Work with stakeholders to understand and document requirements for automation testing.
Troubleshoot and resolve any issues related to Tricentis Tosca tools.

Troubleshooting

Posted about 8 hours ago

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🔥 Business Systems Analyst - INFOR

Posted about 8 hours ago

📍 United States of America

🧭 Full-Time

🔍 Government ERP solutions

🏢 Company: computer_aid

🔧 Requirements

5 years of Business Systems Analyst experience supporting Government Supply Chain and Workforce Management.
Experience as a Business Systems Analyst specifically in a government sector environment.
4 years of experience working with INFOR ERP solutions as a Business Analyst or Functional Consultant.
2 years of experience configuring and supporting INFOR applications such as Supply Chain, Workforce Management, and Distribution.
Proven problem-solving skills with the ability to troubleshoot INFOR business issues.
Experience analyzing, documenting, and designing interfaces for third-party systems integrating into Infor ERP.
Exceptional communication skills.

💡 Responsibilities

Work directly with client contacts to understand business needs, propose solution options, and draft functional solution specifications.
Collaborate with business users and IT to identify customizations to support the evolution of a stable ERP environment.
Investigate, analyze, communicate, and document business processes and requirements.
Support product customizations and provide consulting/training related to INFOR applications.
Ensure all planned INFOR changes are compatible with department workflows and requirements.
Research solutions via the INFOR support portal and communicate results to relevant stakeholders.
Develop ad hoc reports and provide application training to users.
Assist with planning data migrations, cleansing, and validation.

Business Analysis Troubleshooting

Posted about 8 hours ago

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🔥 Customer Support Associate (West Coast - Remote)

Posted about 10 hours ago

📍 Arizona, Utah, New Mexico, Oregon, Washington

🧭 Full-Time

💸 17.55 USD per hour

🔍 Design-driven platform for online presence

🔧 Requirements

Open availability to work a 40-hour work week that spans weekends and holidays.
1+ years of customer-facing experience in a similar role.
Expertise in written communication and attention to spelling and grammar.
Ability to decode conversations, identify causes, and align on end goals.
Capability of prioritizing competing requests.
Familiarity with the Squarespace platform.
Consistent and dependable WiFi and a personal workspace free from distractions.

💡 Responsibilities

Respond to customer-submitted live chats and emails in a timely manner.
Troubleshoot and guide customers through questions and issues with their Accounts, Billing, Domains, or other inquiries.
Meet targets across Quality, Productivity, and Customer Satisfaction in email and live chat.
Stay informed about new product features and improvements.
Identify and escalate important customer issues.

Written communication Troubleshooting Customer support

Posted about 10 hours ago

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🔥 Customer Support Representative

Posted about 11 hours ago

📍 Delaware, Florida, New Jersey, New York, Pennsylvania, Virginia, Kansas, Kentucky, Tennessee, Colorado, Idaho, Utah, California, Nevada, Washington

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial Technology

🔧 Requirements

Willing to work shifts scheduled within 8am-10pm ET.
Willing to work at least one weekend day.
Experience providing customer support via phone, email, and chat.
Ability to explain complex topics clearly and have excellent written English.
Experience in Tech or Financial Services.
Enjoy investigating complex problems and finding solutions.
Friendly, focused, super-organized, and able to work independently.

💡 Responsibilities

Providing the best customer support by talking directly with customers through various mediums.
Developing a deep understanding of community needs for digital banking.
Proactively spotting patterns in customer feedback to improve processes.
Working closely with the financial crime team to spot and investigate trends.
Handling complex payment-related queries and ensuring resolution.
Supporting team members and mentoring new joiners.

Troubleshooting Customer support

Posted about 11 hours ago

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🔥 Motor Service Advisor (South Africa Remote)

Posted about 11 hours ago

📍 South Africa

🧭 Full-Time

🔍 Car maintenance

🔧 Requirements

Previous experience in customer support or a customer-facing role (preferably in a fast-paced, tech-driven environment).
Some experience in telesales, business development or account management would be preferable.
Excellent verbal and written communication skills.
Ability to manage multiple customer inquiries simultaneously.
Strong problem-solving skills and a proactive approach.
Familiarity with CRM systems and customer support tools is a plus.
Passion for providing outstanding customer service.

💡 Responsibilities

Provide exceptional customer service by handling inquiries via phone, email, and live chat.
Keep customers updated on the status of their vehicles.
Upsell additional products and services to customers.
Troubleshoot and resolve customer concerns effectively.
Assist customers with booking services and questions.
Maintain accurate customer records.
Educate customers on Fixter’s services.
Ensure customer satisfaction and foster positive relationships.
Contribute to continuous improvement by providing feedback.

Customer service Problem-solving skills Troubleshooting Sales experience CRM

Posted about 11 hours ago

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🔥 Specialist, IT Support

Posted about 23 hours ago

📍 Poland

🔍 Professional services

🏢 Company: GoGlobal👥 1001-5000 Compliance Employment Human Resources Recruiting

🔧 Requirements

Knowledge and experience in SharePoint, OneDrive, Microsoft Windows and all Microsoft O365 applications.
Bachelor’s degree in computer science, IT or related field.
Strong knowledge of computer systems and networks, excellent problem-solving skills.
Proficiency with relevant software applications.
Strong communication abilities to explain technical details to non-technical users.
Relevant certifications like A+ or ITIL preferred.
Experience working with Zoho platform.
Knowledge in Azure, Intune, and cloud-based backup services.
English communication skills - both spoken and written.

💡 Responsibilities

Resolve IT issues reported by team for hardware and software including Windows and Microsoft 365 applications.
Manage Level 1 & 2 support tickets.
Troubleshoot complex technical issues.
Onboard and offboard internal employees timely, including account management.
Document standard operating procedures for internal usage.
Participate in IT initiatives and security measures.

SharePoint Azure Troubleshooting Technical support

Posted about 23 hours ago

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🔥 Affiliate Network Manager

Posted about 24 hours ago

📍 Ukraine, Kazakhstan, Armenia, Thailand, Azerbaijan

🧭 Full-Time

🔍 Travel

🏢 Company: 12Go Asia

🔧 Requirements

Upper-Intermediate level of English.
Proven experience of minimum 2 years as an affiliate manager or similar role with a track record of achieving or exceeding targets.
Knowledge of analytical tools.
Excellent communication skills with a deep understanding of affiliate marketing trends.
Self-organized with great time management skills.
Strong problem-solving and multitasking skills.
Exceptional communication and interpersonal skills.
Bachelor’s degree in marketing or a related field.

💡 Responsibilities

Manage affiliate networks and partners: development, control, and support.
Identify, recruit, and onboard new affiliate partners.
Act as the primary point of contact for affiliates, addressing their queries and concerns.
Manage affiliate communication, including newsletters, updates, and promotional materials.
Troubleshoot technical issues related to tracking, reporting, and affiliate network integrations.
Analyze incoming traffic from partner networks.

Data Analysis Google Analytics Analytical Skills Troubleshooting Relationship management

Posted about 24 hours ago

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