Troubleshooting Jobs

Find remote positions requiring Troubleshooting skills. Browse through opportunities where you can utilize your expertise and grow your career.

Troubleshooting

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🔥 CAD Technician - Cabinet Vision Specialist (Remote Support)

Posted 10 minutes ago

📍 Philippines, Pakistan, South Africa, India

🏢 Company: CrewBloom👥 51-100 Consulting Business Development

Proficiency in Cabinet Vision Version 11.
Strong knowledge of cabinetry design.
Experience creating detailed technical drawings and plans.
Strong problem-solving and troubleshooting skills for CAD-related issues.
Excellent attention to detail and organizational skills.
Ability to work remotely and communicate effectively with team members.

Develop and modify cabinetry drawings using Cabinet Vision Version 11.
Provide technical support and troubleshooting for cabinetry design projects.
Collaborate with designers and project managers to ensure drawings meet specifications and deadlines.
Maintain organized records of designs, revisions, and updates.
Ensure adherence to industry standards and best practices in cabinetry design.

Attention to detail Organizational skills Troubleshooting

Posted 10 minutes ago

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🔥 Application Support Engineer/Fintech Experience - Serbia - Remote - Second Shift

Posted about 1 hour ago

📍 Serbia

🧭 Full-Time

🔍 Fintech

🏢 Company: Portfolio BI👥 51-100 Management Consulting

An in-built desire and ability to analyze and design solutions for challenging problems.
Demonstrable ability to understand C# code and write SQL queries.
Experience in SQL performance monitoring, ETL design, and troubleshooting.
Proficiency in communicating in English.
Ability to multi-task and prioritize in a multi-customer financial environment.
Effective client communication through email and occasionally via phone.
Understanding of financial instruments and capital markets, particularly buy-side order management and trade execution.
Understanding of n-Tier application architecture concepts.
General understanding of IT security concepts related to production environments.
Bachelor's degree in computer science or related field.

Utilize company training resources to develop the necessary financial domain knowledge and technology understanding to assist customers.
Develop new integrations between platforms and third-party applications.
Create reports and custom web grids/Windows form grids to meet customer requirements.
Re-create, analyze, troubleshoot, and diagnose customer questions and issues.
Assist development and business owners with root cause analysis and solution development for recurring issues.
Conduct performance analysis and improvement for application database processes.
Maintain customer contact on open issues, being responsive to follow-ups.
Perform routine audits of systems for preventative maintenance and report on their status.
Multi-task and prioritize open issues.

SQL Data Analysis ETL C#RDBMS Troubleshooting

Posted about 1 hour ago

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🔥 Remote Bilingual Customer Experience Specialist

Posted about 1 hour ago

📍 Mexico

🔍 Media measurement

Fluency in both English and Spanish (written and verbal) is essential.
Excellent negotiation and customer service skills are required.
Strong computer skills (iOS, Windows, Google Applications) and software systems aptitude.
Knowledge of WiFi and networking is important.
Superior organizational and time management abilities.
High school diploma or equivalent work experience is required.

Managing relationships with Nielsen families participating in media measurement panels.
Conduct phone interviews to verify eligibility and ensure proper equipment installation and maintenance.
Collect device information, troubleshoot remotely, and ensure accurate data collection.
Meet performance goals related to sample quality and customer satisfaction.

Customer service Networking Fluency in English Troubleshooting Strong communication skills Sales experience

Posted about 1 hour ago

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🔥 Database Administration Advisor - Evernorth Health Services - Remote

Posted about 1 hour ago

📍 United States of America

💸 114800.0 - 191400.0 USD per year

🔍 Healthcare

10+ years of experience with Microsoft SQL Server (2008 – 2017).
5+ years of experience with Azure Database Platforms: SQL Managed Instance, SQL VM, SQL DB.
Knowledge of Elastic pools for scale and performance on Azure.
Extensive understanding of DBA concepts and Best Practices.
Proficiency in TSQL (scripting, stored procedures, triggers, query development).
PowerShell scripting experience.
Familiarity with Clustering/Always On technology, Log Shipping, Replication.
Experience in database and SQL performance analysis.
SQL installation and configuration skills.
Troubleshooting and incident management experience.

Installing, configuring, administering, and maintaining eviCore healthcare database environments.
Providing high security for protected health information.
Monitoring and investigating issues with production applications.
Evaluating and identifying operational issues within the databases.
Working on tickets and monitoring the database environment.
Completing user requests for access and performance issues.
Reviewing database-level code for adherence to standards.
Participating in a 24x7 shift schedule.
Mentoring junior DBAs and leading major projects.

ETL Microsoft SQL Server Azure Troubleshooting

Posted about 1 hour ago

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🔥 QA Analyst I

Posted about 1 hour ago

📍 US, Canada, Romania, UK

🔍 Sales Performance Management (SPM), Software as a Service (SaaS)

Basic knowledge of software testing methodologies, including manual testing.
Familiarity with QA tools such as JIRA or Postman.
Basic understanding of REST APIs and database testing.
Strong analytical and troubleshooting skills.
Excellent written and verbal communication skills.
Ability to work effectively in cross-functional teams.
B2 level English or higher is required.

Perform manual testing to validate new features and bug fixes.
Validate API responses and test database interactions to ensure system reliability.
Identify, document, and prioritize bugs in JIRA or similar tools.
Re-test fixed defects and perform regression testing before releases.
Contribute to refining the QA process by identifying inefficiencies and suggesting improvements.
Stay updated on the latest QA trends and tools to improve testing practices.

Jira API testing Manual testing REST API Regression testing Analytical Skills Collaboration Troubleshooting

Posted about 1 hour ago

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🔥 Remote Bilingual Customer Experience Specialist

Posted about 2 hours ago

📍 Mexico

🧭 Full-Time

🔍 Media measurement

Fluency in both English and Spanish (written and verbal) is essential.
Excellent negotiation and customer service skills are required.
Sales experience is a plus.
Strong computer skills (iOS, Windows, Google Applications) and software systems aptitude.
Knowledge of WiFi and networking.
Superior organizational and time management abilities.
High school diploma or equivalent work experience.

Managing relationships with Nielsen families participating in media measurement panels.
Conducting phone interviews, verifying eligibility, and ensuring proper equipment installation and maintenance.
Collecting device information, troubleshooting remotely, and ensuring accurate data collection.
Meeting performance goals related to sample quality and customer satisfaction.

Customer service Fluency in English Negotiation skills Troubleshooting Strong communication skills Computer skills Technical support

Posted about 2 hours ago

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🔥 Remote Bilingual Customer Experience Specialist

Posted about 2 hours ago

📍 Mexico

🔍 Media measurement

Fluency in both English and Spanish (written and verbal) is essential.
Excellent negotiation and customer service skills are required.
Sales experience is a plus.
Strong computer skills (iOS, Windows, Google Applications) and software systems aptitude.
Knowledge of WiFi and networking.
Superior organizational and time management abilities.
High school diploma or equivalent work experience.

Managing relationships with Nielsen families participating in media measurement panels.
Conducting phone interviews to verify eligibility and ensuring proper equipment installation and maintenance.
Collecting device information, troubleshooting remotely, and ensuring accurate data collection.
Meeting performance goals related to sample quality and customer satisfaction.

Customer service Fluency in English Negotiation skills Troubleshooting Strong communication skills Sales experience Technical support

Posted about 2 hours ago

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🔥 Help Desk Support Specialist L1

Posted about 17 hours ago

📍 Philippines

🧭 Full-Time

🏢 Company: Sharesource

Excellent communication skills for explaining technical concepts simply.
Highly organized with the ability to manage multiple tasks.
Customer-focused with patience and professionalism.
Technical proficiency with help desk tools like HelpScout or ability to learn.
Strong problem-solving skills for effective troubleshooting.
Adaptability to learn and grow in a fast-paced environment.
Team player with a collaborative attitude.

Provide exceptional customer support by responding to inquiries via HelpScout.
Troubleshoot technical issues and guide users through solutions.
Escalate complex issues to higher-level teams.
Log, track, and prioritize support tickets in HelpScout.
Follow up with users to confirm issue resolution.
Update user records and maintain organized records of interactions.
Document FAQs and troubleshooting steps.
Collaborate with cross-functional teams to ensure issue resolution.

Customer service Troubleshooting Data entry Technical support

Posted about 17 hours ago

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🔥 Remote Document Production Associate, Sr. -Tuesday-Saturday 4pm -1am

Posted about 19 hours ago

📍 United States of America

💸 18.4 - 19.37 USD per hour

🔍 Business process outsourcing

🏢 Company: WL_Careers

High school diploma or equivalent required; higher education preferred.
Minimum 3 years of experience, preferably in a legal, banking, or large corporate environment.
Document production and word processing experience preferred.
Advanced skill in MS Office software (Word, Excel, PowerPoint).
Strong keyboarding and typing skills.
Ability to work in a fast-paced team environment.
Strong attention to detail with good organizational skills.

Perform document production work according to established policies and procedures.
Thoroughly assess job requests and ensure appropriate completion throughout the task lifecycle.
Edit, proofread, convert, create, and transcribe documents to client satisfaction.
Assist with coordination of document production services and manage workflow.
Troubleshoot more complex software or hardware problems.
Utilize logs or tracking software for all assigned work.
Meet contracted deadlines and communicate with peers or supervisors.
Foster a proactive environment of continuous service enhancement.

Microsoft Office Troubleshooting Quality Assurance Editing

Posted about 19 hours ago

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🔥 Customer Support Engineer

Posted about 20 hours ago

📍 United States

🧭 Full-Time

💸 95000.0 - 120000.0 USD per year

🔍 Experience-based businesses software

🏢 Company: Momence👥 51-100💰 Pre-seed over 4 years agoInternet E-Commerce Business Development Information Technology

Experience in a technical customer support role.
Solid technical background with proficiency in troubleshooting software and hardware issues.
SQL experience sufficient for querying and analyzing databases, with comfort in intermediate functions.
Excellent verbal and written communication skills to explain technical concepts to varied audiences.
Strong problem-solving and analytical abilities, with keen attention to detail.
Experience using customer support software or ticketing systems like Zendesk or Salesforce Service Cloud.
Ability to work in a fast-paced environment while multitasking and prioritizing effectively.
Empathy and patience in supporting customers.
Proven experience mentoring and supporting junior team members.
Flexibility for after-hours and weekend support when required.

Handle technically challenging tickets escalated from non-technical support teams.
Utilize internal tools to investigate and identify resolutions to customer issues.
Distinguish between bugs, incidents, product feedback, and UX improvements.
Provide accurate tailored solutions, proactive feedback, and feature requests to engineering teams.
Ensure clear communications with customers and stakeholders, maintaining timeliness and quality.
Identify and remedy common customer issues through a data-driven approach.
Mentor junior customer support members and promote knowledge-sharing.

SQL Analytical Skills Documentation Troubleshooting Technical support Customer support

Posted about 20 hours ago

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