Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Remote Bilingual Customer Experience Specialist

Posted about 4 hours agoViewed

View full description

📍 Location: Mexico

🔍 Industry: Media measurement

🗣️ Languages: English, Spanish

🪄 Skills: Customer serviceNetworkingFluency in EnglishTroubleshootingStrong communication skillsSales experience

Requirements:
  • Fluency in both English and Spanish (written and verbal) is essential.
  • Excellent negotiation and customer service skills are required.
  • Strong computer skills (iOS, Windows, Google Applications) and software systems aptitude.
  • Knowledge of WiFi and networking is important.
  • Superior organizational and time management abilities.
  • High school diploma or equivalent work experience is required.
Responsibilities:
  • Managing relationships with Nielsen families participating in media measurement panels.
  • Conduct phone interviews to verify eligibility and ensure proper equipment installation and maintenance.
  • Collect device information, troubleshoot remotely, and ensure accurate data collection.
  • Meet performance goals related to sample quality and customer satisfaction.
Apply

Related Jobs

Apply
🔥 Remote Bilingual Customer Experience Specialist
Posted about 4 hours ago

📍 Mexico

🔍 Media

NOT STATED

  • As a Bilingual Contact Center Sr Specialist, you'll be the face of Nielsen, building and maintaining relationships with our panel families.
  • You will recruit, coach, and support Nielsen households.
  • Ensuring their active participation and the integrity of our data collection process is a key responsibility.

Customer serviceCoachingRelationship buildingFluency in EnglishRecruitmentClient relationship management

Posted about 4 hours ago
Apply
Apply
🔥 Remote Bilingual Customer Experience Specialist
Posted about 4 hours ago

📍 Mexico

🧭 Full-Time

🔍 Media measurement

  • Fluency in both English and Spanish (written and verbal) is essential.
  • Excellent negotiation and customer service skills are required.
  • Sales experience is a plus.
  • Strong computer skills (iOS, Windows, Google Applications) and software systems aptitude.
  • Knowledge of WiFi and networking.
  • Superior organizational and time management abilities.
  • High school diploma or equivalent work experience.

  • Managing relationships with Nielsen families participating in media measurement panels.
  • Conducting phone interviews, verifying eligibility, and ensuring proper equipment installation and maintenance.
  • Collecting device information, troubleshooting remotely, and ensuring accurate data collection.
  • Meeting performance goals related to sample quality and customer satisfaction.

Customer serviceFluency in EnglishNegotiation skillsTroubleshootingStrong communication skillsComputer skillsTechnical support

Posted about 4 hours ago
Apply
Apply
🔥 Remote Bilingual Customer Experience Specialist
Posted about 4 hours ago

📍 Mexico

🔍 Media measurement

  • Fluency in both English and Spanish (written and verbal) is essential.
  • Excellent negotiation and customer service skills are required.
  • Sales experience is a plus.
  • Strong computer skills (iOS, Windows, Google Applications) and software systems aptitude.
  • Knowledge of WiFi and networking.
  • Superior organizational and time management abilities.
  • High school diploma or equivalent work experience.

  • Managing relationships with Nielsen families participating in media measurement panels.
  • Conducting phone interviews to verify eligibility and ensuring proper equipment installation and maintenance.
  • Collecting device information, troubleshooting remotely, and ensuring accurate data collection.
  • Meeting performance goals related to sample quality and customer satisfaction.

Customer serviceFluency in EnglishNegotiation skillsTroubleshootingStrong communication skillsSales experienceTechnical support

Posted about 4 hours ago
Apply
Apply
🔥 Remote Bilingual Customer Experience Specialist
Posted 8 days ago

📍 Mexico

🔍 Media

  • Work within set guidelines.
  • Meet high standards of productivity.
  • Achieve performance and quality expectations.

  • Handle both inbound and outbound calls.
  • Perform essential tasks such as scheduling.
  • Collect data and perform basic troubleshooting.
  • Provide clients with action reminders.
  • Meet high standards of productivity, performance, and quality.

Customer serviceFluency in EnglishTroubleshootingData entry

Posted 8 days ago
Apply