Senior Operations Jobs

Find remote senior operations positions. Browse through our curated list of opportunities and take the next step in your career.

Operations

Senior

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🔥 Senior Customer Success Operations Manager

Posted about 9 hours ago

📍 United States, Canada, United Kingdom, Portugal

🧭 Full-Time

🔍 UX Research

🏢 Company: Maze👥 101-250💰 $40,000,000 Series B over 2 years agoComputer Product Design Usability Testing Product Research SaaS Analytics Software

🔧 Requirements

3+ years of experience as a CS Ops Manager or Programs Manager and have previously designed and executed on an end-to-end CS Ops program
Data fluency and are familiar with tools like Omni, Looker, Salesforce, and Excel or similar
Acted as the Admin of a Customer Success tool like ChurnZero, Gainsight, or similar
Familiar with CS strategies that will inform how you develop playbooks and other relevant assets for various customer segments
Can collaborate well cross-functionally to support the CS team and complement business operations

💡 Responsibilities

Work closely with the Manager, Customer Success Scale Programs to co-design the Customer Success journey and build automated customer touchpoints, including emails and webinars
Own CS tooling administration, which includes creating dashboards, alerts and playbooks to create account health visibility and scale CSM efforts
Create and maintain customer-facing documents related to onboarding, CBRs, renewals, and success planning to increase CSM efficiency and consistency
Collaborate with the business operations team to track indicators of risk, renewal and upsell and analyze data to provide recommendations
Maintain data hygiene in CS tooling and ensure data alignment across go-to-market toolset

SQL Data Analysis Salesforce Product Operations Tableau Business Operations Analytical Skills Customer service RESTful APIs Account Management Reporting Cross-functional collaboration Data entry Data visualization CRM Data modeling Data management Customer support Customer Success SaaS

Posted about 9 hours ago

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🔥 Senior Developer - Revenue Operations / Internal Apps

Posted about 15 hours ago

📍 Canada

🧭 Full-Time

💸 123600.0 - 193000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience in coaching and mentoring junior and intermediate developers, fostering a culture of continuous improvement and knowledge sharing.
Proactively identifies and addresses technical challenges to ensure smooth project delivery with scalable, maintainable solutions, while advocating for and adhering to best practices to continuously improve code quality, test coverage, and development workflows.
It would be nice to have infrastructure experience. AWS, Containerization, ECS, Kubernetes, Docker.

💡 Responsibilities

Implement service oriented architecture, develop new or decompose existing complex features as stand alone self contained services.
Help define or influence the team’s product and technical roadmaps ensuring we are building features that provide delight to our customers.
Opportunity to own and lead projects of varying complexity that directly contribute towards achieving company strategic goals.

AWS Backend Development Docker Leadership Project Management Software Development SQL Design Patterns Full Stack Development Kubernetes Ruby on Rails RESTful APIs Microservices

Posted about 15 hours ago

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🔥 Sr. Accountant, Provider Payments Accounting Operations

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 85000.0 - 115000.0 USD per year

🔍 Health and Wellness

🏢 Company: hims & hers

🔧 Requirements

BA or BS degree in Accounting, Business Administration, or Economics from a top-ranking university (required).
5+ years of experience in accounting, with direct experience in public companies and/or managing daily accounting operations (required).
Experience with NetSuite, Tipalti or other billing systems strongly preferred.
CPA track preferred.
Advanced Excel skills required.
Strong analytical and critical thinking abilities to interpret financial data and support decision-making.
Exceptional organizational and time management skills.
Ability to multi-task, prioritize, and manage projects in a fast-paced environment.
Strong verbal and written communication skills.
Effective interpersonal skills to collaborate across all levels of the organization.
Ability to think through complex problems, determine proper processes, derive accounting conclusions, and present findings to the team.
Proven track record of driving process improvements and efficiency in accounting operations.
Ability to be a team player and work effectively in both in-person and remote environments.

💡 Responsibilities

Manage weekly and monthly accounting processes related to the provider network, including calculating and processing monthly payments and maintaining provider vendor records.
Collaborate with the telemedicine team to track expenses, manage contracts, and monitor key performance indicators (KPIs) to assess and improve operational performance.
Perform month-end reconciliations, ensuring adherence to high standards of accuracy and completeness.
Analyze telemedicine revenue, costs, and financial fluctuations to provide actionable insights for optimizing operational efficiency and profitability.
Provide insights and recommendations to management based on financial data.
Ensure adherence to company policies, accounting principles, and regulatory requirements.
Coordinate and support internal and external audits, ensuring timely responses to audit requests.
Enhance accounting procedures to comply with public company Sarbanes-Oxley Act (SOX) control requirements.
Identify opportunities to streamline and automate accounting processes to enhance accuracy and efficiency.
Automate, streamline, and redesign processes to improve transaction booking and reconciliations.
Develop and maintain standard operating procedures (SOPs) documentation.
Lead or participate in special projects, system implementations, and process enhancements.
Review the work performed by the offshore accounting team and provide training instructions as needed.
Address ad-hoc requests and resolve issues arising from daily accounting operations.
Assist with day-to-day treasury operations, including posting daily cash activities across multiple bank accounts and reconciling bank accounts for month-end close.
Support month-end coding reviews related to cash and intercompany (IC) entries.

SQL Data Analysis Financial Management Communication Skills Analytical Skills Microsoft Excel Microsoft Office Accounting Attention to detail Organizational skills Compliance Budgeting Process improvement Financial analysis

Posted about 15 hours ago

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🔥 Partner Operations Sr Analyst

Posted 1 day ago

📍 United States, Canada

🧭 Full-Time

💸 100000.0 - 130000.0 USD per year

🔍 B2B SaaS

🔧 Requirements

5+ years experience in sales operations or partner operations in B2B SaaS
Proficiency in CRM tools like Salesforce
Strong analytical ability with data interpretation
Proficiency in data visualization tools like Looker or Tableau
Experience with partner-focused technologies like Impartner or Crossbeam
Excellent verbal and written communication skills
Strong organization skills

💡 Responsibilities

Build and maintain partner performance reports and dashboards
Maintain and optimize partner tools to boost productivity
Support partner teams through creation of best practice playbooks
Manage inbound deal registrations
Lead regular team reviews of key items
Help launch Partner Directory and App Marketplace
Identify automation opportunities for workflows

Data Analysis Salesforce Data visualization Process improvement CRM

Posted 1 day ago

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🔥 Senior Revenue Operations Manager

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 130000.0 - 170000.0 USD per year

🔍 Trucking and Logistics

🏢 Company: Mudflap👥 11-50💰 $50,000,000 Series B over 2 years agoTransportation Apps Mobile Apps Coupons

🔧 Requirements

4+ years experience in sales revenue and tech operations
Proficient in CRM processes and workflows
Strong analytical skills with data analysis experience
Experience implementing workflows from scratch
Effective cross-functional leadership
Strong communication skills

💡 Responsibilities

Analyze and implement improvements on pre-sales process and systems
Develop revenue strategies in partnership with internal teams
Identify and publish operational OKRs and KPIs
Leverage data to develop growth strategies
Develop and lead GTM program for new products
Lead cross-functional teams to scale operations
Assess tools to identify gaps and lead implementations
Present recommendations to management

Project Management Python SQL Data Analysis Tableau Data visualization CRM

Posted 1 day ago

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🔥 Security Operations Engineer (AU MSP, WFH)

Posted 1 day ago

📍 Philippines

🧭 Full-Time

🔍 Security Operations

🏢 Company: ConnectOS👥 251-500 Compliance Consulting Human Resources Business Development Security Legal

🔧 Requirements

5+ years experience as a Security Operations Engineer
Experience with Security Awareness and Phishing Simulation tools
Knowledge of security frameworks like ASD Essential 8 and NIST
Familiarity with ITSM tools such as ServiceNow and Confluence

💡 Responsibilities

Manage and configure security solutions
Provide 2nd level technical support
Adhere to incident and change management processes
Create and maintain technical documentation
Support escalated service desk teams

Cybersecurity Technical support Change Management Confluence

Posted 1 day ago

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🔥 Partner Operations Sr Analyst

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 100000.0 - 130000.0 USD per year

🔍 B2B SaaS

🏢 Company: BigID👥 251-500💰 $60,000,000 Series E 11 months agoArtificial Intelligence (AI)Big Data Risk Management Cyber Security Software

🔧 Requirements

5+ years in sales operations or partner operations
Proficiency in CRM tools (e.g., Salesforce)
Experience with data visualization tools (e.g., Looker, Tableau)
Experience with partner-focused technologies (e.g., Impartner, Crossbeam)
Strong verbal and written communication skills

💡 Responsibilities

Collaborate with leaders on partner strategy
Build and maintain performance reports
Optimize partner tools for productivity
Create playbooks for partner onboarding
Manage inbound deal registrations
Lead regular calls for team reviews
Help launch Partner Directory and App Marketplace
Identify workflow automation opportunities

Data Analysis Salesforce Tableau Data visualization Process improvement CRM

Posted 1 day ago

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🔥 Senior Director of Operations

Posted 1 day ago

📍 United States, internationally

💸 240000.0 - 255000.0 USD per year

🔧 Requirements

10+ years of experience in operations management, with a focus on procurement, contractor management, and shared services
5+ years of experience in a leadership role, managing cross-functional teams
Bachelor's degree in business
Extensive experience in procurement, contractor management, and shared services
Strong leadership, communication, and interpersonal skills
Excellent analytical and problem-solving skills
Proven ability to develop and implement strategic plans
Experience in budget management and financial analysis
Knowledge of relevant regulations and compliance requirements
Strong negotiation and contract management skills

💡 Responsibilities

Develop and implement strategic sourcing strategies
Oversee management and maintenance of company facilities
Develop and implement a framework for managing contractors and consultants
Oversee the delivery of shared services
Develop and manage annual budgets
Contribute to the development of the overall company strategic plan
Establish key performance indicators (KPIs) to measure the effectiveness of operational processes
Ensure compliance with all applicable regulations and company policies

Leadership Project Management People Management HR Management Cross-functional Team Leadership Operations Management Financial Management Strategic Management Communication Skills Analytical Skills Customer service Attention to detail Organizational skills Compliance Problem-solving skills MS Office Negotiation skills Active listening Budgeting Risk Management Team management Process improvement Financial analysis SaaS Budget management