Middle Operations Jobs

Find remote middle operations positions. Browse through our curated list of opportunities and take the next step in your career.

Operations
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📍 Worldwide

🧭 Full-Time

🔍 Content, Media, Publishing

🏢 Company: ElevenLabs👥 101-250💰 $180,000,000 Series C about 2 months agoArtificial Intelligence (AI)Developer APIsContent CreatorsGenerative AI

  • 4+ years experience doing operations, strategy, project leadership, or consulting
  • Excellent project management, process design, stakeholder management skills
  • Analytical skills - you can use SQL, Excel, and create dashboards in Sigma or Tableau
  • Lead all content operations for our Mobile team
  • Develop and scale the ElevenReader self-publishing program
  • Liaise with publishers, digital aggregators, authors, writers, and news outlets
  • Develop data analyses to inform content strategy and measure the effectiveness of content performance

Project ManagementSQLData AnalysisGoogle AnalyticsJiraProduct OperationsCross-functional Team LeadershipTableauStrategyProduct AnalyticsAPI testingContent managementCommunication SkillsAnalytical SkillsRESTful APIsWritten communicationJSONStakeholder managementProcess improvementData modelingCustomer support

Posted about 9 hours ago
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📍 Malaysia

🧭 Contract

🔍 Financial Products

🏢 Company: MoneyHero Group👥 251-500💰 $50,000,000 Series B over 7 years ago🫂 Last layoff 8 months agoConsultingFinancial ServicesB2B

  • Fluent in English and Traditional Chinese (reading/writing in Cantonese).
  • 3-5 years of experience in product management, product ownership, content operations, digital platforms, or webmaster roles.
  • Hands-on experience with content management systems (HubSpot, WordPress, or similar).
  • Familiarity with email marketing tools (Stripo, MoEngage) and social media scheduling tools.
  • Experience with web technologies (HTML, JavaScript, CSS) and tools like Google Analytics & Google Tag Manager.
  • Proficiency in project management tools (JIRA, Confluence, Asana, Trello).
  • Strong product management and ownership mindset, with experience in leading digital content initiatives.
  • Excellent project management skills, with the ability to juggle multiple priorities under tight deadlines while maintaining high-quality output.
  • Detail-oriented and a motivated self-starter, capable of working independently and executing tasks efficiently in a fast-paced, startup environment.
  • Experience working in agile teams, with the ability to adapt and iterate quickly.
  • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
  • Own the content operations roadmap, prioritizing initiatives based on business goals, user needs, and data insights.
  • Act as a Product Owner, defining and refining content management processes to enhance platform efficiency.
  • Oversee and manage content creation, updates, and optimization across all platforms, ensuring high quality and consistency.
  • Manage content within a CMS, ensuring consistency in formatting, links, design, and user experience.
  • Work with cross-functional teams,including engineering, design, marketing, and commercial teams, to execute content-related product improvements.
  • Manage campaign content requests from marketing and commercial teams across web, social media, and email.
  • Lead a team of Web Operations Executives to create, modify, and update content, including T&C documents, campaign pages, product catalogs, and rewards platforms.
  • Conduct quality control (QC) checks for all published content, verifying accuracy, functionality, and brand compliance.
  • Develop and manage microsites using CMS systems to support key campaign launches.
  • Ensure accurate tracking and management of links using tools like Rebrandly.
  • Oversee social media content updates related to campaigns and newsletters.
  • Work with content strategists and business stakeholders to implement content enhancements and updates promptly.
  • Analyze website performance metrics and leverage insights to enhance content strategy and platform efficiency.
  • Collaborate with the Product & Tech teams to optimize user experiences and drive engagement.
  • Utilize A/B testing and user feedback to refine content operations.
  • Streamline content workflows and operations to improve efficiency across teams.
  • Act as a Product Owner, working with cross-functional teams in Agile environments.
  • Work in Agile environments, applying Scrum and Kanban principles to improve workflows.
  • Use project management tools (JIRA, Confluence, Asana) to track progress, manage priorities, and ensure smooth execution.
  • Oversee multiple projects simultaneously while maintaining high-quality content delivery under tight deadlines.
  • Collaborate with content, marketing, and product teams, escalating issues when necessary.
  • Maintain clear documentation and guidelines for content publication and campaign replication.
  • Lead, mentor, and support a team of Web Operations Executives, fostering a collaborative and high-performance culture.
  • Work cross-functionally with marketing, legal, engineering, and other product teams to align content with business goals and regulatory requirements.
  • Ensure 100% accuracy in all published content, with strict adherence to brand guidelines and regulatory requirements.
  • Ensure 24/7 platform accuracy and availability, troubleshooting issues as they arise.

LeadershipProject ManagementAgileHTMLCSSProduct ManagementGoogle AnalyticsJiraProduct OperationsCross-functional Team LeadershipContent creationContent managementCommunication SkillsSEOAgile methodologiesTeamworkTeam managementStakeholder managementDigital MarketingWordPressConfluenceEnglish communicationA/B testing

Posted 1 day ago
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💸 40300.0 - 70400.0 USD per year

🏢 Company: Trace3👥 1001-5000💰 Private almost 8 years agoInformation ServicesSocial NetworkInformation Technology

  • Minimum of 3 years of experience in operations, project management, and/or finance.
  • Ability to be flexible and adapt to changing priorities and operate in a fast paste environment with high volume of requests.
  • Highly analytical and have strong ability to analyze systems and data.
  • Ability to interpret data that is being presented and understand how and where that data is being produced.
  • Superior coordination and operations logistics abilities
  • Must have strong level of attention to detail to process and highly organized.
  • Effective communication and presentation skills.
  • Ability to plan, execute and manage multiple initiatives.
  • Strong interpersonal skills and the ability to work effectively with a wide range of audiences in a diverse community.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).
  • Experience with Professional Services Automation (PSA) tool & Financial Systems: Kimble & Dynamic 365 a plus.
  • Complete project set-up & validation within the Professional Services Automation (PSA) and Finance & Operations systems and ensure the project financials are accurate based on the Statement of Work (SOW), Level of Effort (LOE), and/or Purchase Order (PO).
  • Manage specific project portfolios and determine appropriate billing opportunities based on status of projects and client contractual obligations.
  • Generate vendor POs and review/approve incoming vendor bills associated to professional services engagements.
  • Collaborate with the Project Manager(s) and account teams to initiate and generate client invoices.
  • Ensure ongoing revenue recognition as delivery is performed.
  • Complete any financial adjustments/corrections as needed.
  • Complete project closure procedures including reconciliation of financials.
  • Provide proper hand off to the Client Service Center for project resource assignment.
  • Provide governance and ensure all relevant documentations are represented.
  • Capture project related data in efforts to manage & improve processes as well as report. and analyze metrics and trends around resource utilization, contingent staff (OEM, Staff Aug), placeholder hours etc. Provide recommendations to management.
  • Capture reporting requirements and work with internal teams to procure reports for internal teams
  • Perform as needed project administrative duties to facilitate the booking and billing related functions.
  • Perform data clean-up and ongoing maintenance efforts focused around project data integrity and recouping of unrecognized revenue.
  • Provide support & guidance on backend/ operational, and administrative functions performed by those in the Project Manager role.
  • A liaison to finance and Client Service Center
  • Continually implement continuous improvement
  • May perform other duties as assigned by supervisor.
Posted 1 day ago
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📍 US

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Fintech

🏢 Company: River👥 51-100💰 Series B 9 months agoAutomotiveElectric VehicleManufacturing

  • 4+ years of experience in client operations, customer success, or a related field, preferably in fintech, financial services, or a fast-paced startup environment.
  • Bachelor’s degree
  • Excitement to work in a fast-paced fintech startup environment
  • Excellent analytical and critical thinking abilities, with a data-driven approach to decision-making.
  • Positive attitude and energy
  • Strong critical thinker
  • Great communication skills, both written and verbal, conversationalist, ability to explain things simply
  • Highly adaptable, excellent time management and able to prioritize daily tasks
  • Case manage client questions and feedback regarding our products and services
  • Support client base through the onboarding process, ensuring a seamless experience
  • Analyze client activity and inquiries to identify trends, proactively addressing common challenges and opportunities
  • Provide exceptional service to our clients and identify opportunities to go above and beyond
  • Collaborate with Relationship Management, Financial Operations, Risk Management, Engineering, and Institutional teams to support business needs
  • Identify and implement opportunities to use automation to scale processes and improve the client experience
  • Be the voice of the client and provide input to product specifications based on client feedback

SQLData AnalysisREST APICustomer serviceAccount ManagementClient relationship managementData entryRisk ManagementCRMFinancial analysisCustomer Success

Posted 3 days ago
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📍 Canada

🧭 Full-Time

🔍 Software Development

🏢 Company: Esri Canada

  • 3 year’s experience supporting a training delivery organization
  • Proficient with the entire suite of MS Office 365.
  • Proficient with Adobe Pro or other PDF editing software.
  • Familiarity with Internet and using / navigating websites.
  • Community College diploma or University degree in a related discipline.
  • Strong verbal and written communication skills.
  • Strong interpersonal and relationship building skills and positive attitude.
  • Customer focused with an aptitude for negotiation.
  • Experience with Learning Management System or Training management system.
  • Flexibility to adapt to changing processes.
  • Ability to work both independently and collaboratively in a team environment and demonstrate strong problem solving and organizational skills.
  • Ability to work well under pressure with a strong aptitude to multi-task in order to meet tight deadlines.
  • Contribute to operation and administration of Esri Canada’s National Training program including ongoing business requirements, policies, procedures, best practices and assisting with monthly forecasting and analysis.
  • Monitor and ensure the consistent delivery of all training projects, adhering to Esri Canada policies and best practice guidelines.
  • Assist with the open enrollment training schedule
  • Work collaboratively with various stakeholders to identify client requirements, assess project scope, determine timelines, resourcing, budget and deliverable schedules.
  • Monitor training projects to ensure on-time and on-budget delivery and resolution of any issues or conflicts with clients in a timely and professional manner.
  • Strengthen Esri Canada’s training business by providing proactive client interaction through various customer input mechanisms to facilitate new training sales.
  • Work collaboratively with Regional Sales teams on training related initiatives to ensure impactful and accurate training recommendations as well as sales quotes and invoicing.
  • Collaborate with Esri Canada Marketing Team to ensure the training website is maintained with a high level of accuracy and facilitate a positive client experience.
  • Order Esri certification exam vouchers on behalf of Esri Canada staff to support employee development.
  • Create various reports to assist groups and individuals in support of training related initiatives (Learnsmarter/Salesforce, SAP).
  • Manage all aspects of course administration within Learnsmarter/Salesforce to facilitate accurate registration processing, invoicing and revenue recognition.
  • Assist Accounting with month end reconciliation in adherence to established business processes ensuring accurate cost accruals and revenue recognition.
  • Obtain all training materials from Esri Inc and configure to adhere to Esri Canada policies for online and in-class delivery.

Project ManagementSQLSalesforceSAPCommunication SkillsCustomer serviceNegotiationMicrosoft Office SuiteMS OfficeReportingTrainingClient relationship managementBudgetingData entryCustomer support

Posted 4 days ago
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🔥 IT Operations
Posted 4 days ago

🧭 Full-Time

🔍 IT & Security Operations

🏢 Company: CollegeVine👥 51-100💰 $24,000,000 over 2 years agoHigher EducationArtificial Intelligence (AI)SaaSGenerative AIEnterprise Software

  • 3+ years of hands-on experience in IT, security operations, or a closely related engineering role.
  • Deep familiarity with Okta, Google Workspace, network protocols, and cloud infrastructure (AWS, Cloudflare, etc…)
  • Experience automating workflows using scripting (Python, Bash, Ruby, etc.) or low-code platforms.
  • Solid grasp of security frameworks and best practices, including data privacy regulations.
  • A background in computer science or software engineering is strongly preferred.
  • Support all of CollegeVine’s internal IT needs, from troubleshooting user issues to optimizing device management.
  • Manage our core IT infrastructure (Okta, Google Workspace, etc.), ensuring our teams have the tools and environments they need to deliver world-class AI products.
  • Develop and implement custom software solutions, scripts, and integrations to automate repetitive tasks and create leverage for the organization.
  • Optimize workflow processes across the organization—driving efficiency so our teams can move faster.
  • Participate in the design, deployment, and maintenance of our security measures, with a focus on continuous improvement.
  • Monitor emerging threats and adopt cutting-edge security best practices to keep our systems resilient.
  • Guide the implementation of data privacy policies and compliance frameworks (e.g., SOC 2, ISO 27001, GDPR).
  • Conduct security audits, risk assessments, and incident response processes to ensure regulatory adherence.
  • Partner with teams across the business to align IT priorities with broader business objectives.
  • Translate technical complexities into clear, actionable insights for non-technical stakeholders.
Posted 4 days ago
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📍 United States

🧭 Full-Time

💸 85000.0 - 105000.0 USD per year

🔍 Sales & Marketing

🏢 Company: People Culture Talent

  • 4+ years of experience in business operations, preferably in a fast-paced, high-growth environment.
  • Experience configuring, administering, and optimizing operational systems to improve efficiency and scalability.
  • Strong analytical and problem-solving skills with a process-driven mindset focused on building scalable, repeatable workflows.
  • Proficiency in data analysis and SQL, with the ability to leverage data for decision-making and operational improvements.
  • Administer and optimize key internal systems to improve operational workflows and data accuracy.
  • Build scalable processes within existing platforms to support organizational growth.
  • Own the end-to-end onboarding process for new hires, ensuring a seamless experience from pre-hire setup to full integration.
  • Manage operational compliance requirements, including SOC 2, annual training, and audit processes.
  • Partner with internal teams to drive cross-functional operational projects, ensuring alignment across departments.

SQLData AnalysisSnowflakeJiraBusiness OperationsComplianceProcess improvementData analyticsData management

Posted 4 days ago
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📍 United States of America

💸 82280.0 - 123420.0 USD per year

🔍 Healthcare

🏢 Company: GEHC_ExternalSite

  • 3-5 years of experience in Sales & Sales Operations with a strong preference for the healthcare sector.
  • Bachelor’s Degree in a relevant field, showcasing a solid educational foundation.
  • Excellent written and verbal communication skills, ability to present and discuss with technical and non-technical stakeholders
  • Exceptional analytical and problem-solving skills, adept at identifying issues, developing solutions and implementing improvements.
  • Knowledge of tools, such as Sales Force CRMs and Power BI
  • Experience in territory planning and sales forecasting, with an understanding of market dynamics and strategic planning.
  • Proficient in MS Office Suite, particularly Excel
  • Determine the optimal allocation of resources and territory coverage to maximize sales effectiveness.
  • Lead the forecasting efforts for sales targets and revenue projections.
  • Conduct regular analyses to measure and improve the productivity of the sales force.
  • Develop pricing tools to effectively measure price impact and respond to changing market needs.
  • Design and execute variable compensation plans for a specific care area including plan design, SPIFF development, quota strategy to motivate and reward high performance.
  • Lead and support business reviews for the sales team for specific territories.
  • Manage and optimize the Salesforce CRM platform, Power BI and related tools.
  • Collaborate with Sales, Marketing, Finance, Customer Service and Supply Chain teams to align on key initiatives and drive solutions to meet the overall business objectives.

SQLBusiness IntelligenceData AnalysisSalesforceBusiness OperationsCommunication SkillsAnalytical SkillsCollaborationProblem-solving skillsAccount ManagementCross-functional collaborationSales experienceMarket ResearchData visualizationCRMFinancial analysis

Posted 4 days ago
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📍 United States

🧭 Full-Time

💸 50000.0 - 65000.0 USD per year

🔍 Corporate Legal, Compliance

🏢 Company: SingleFile

  • 3+ years experience working in the corporate legal world or managing compliance filing for companies in multiple jurisdictions.
  • Thrive on getting it right for the customer
  • Revel in the details while adhering to tight deadlines and customer concerns
  • You are comfortable balancing several ongoing tasks and managing priorities
  • Maintain a calm, composed manner when customers are stressed, impatient or require lots of handholding
  • Your confidence shows in your verbal and written communication skills, including excellent grammar and proof-reading
  • Have spent time in the corporate legal world or managing compliance for companies
  • Are a self-starter with enthusiasm who can work independently with minimal oversight on projects but is a team player and can support projects when needed
  • Willing to roll up sleeves (no job too big, no job too small)
  • Proficiency with Google Workspace, Slack and comfortable learning new technologies
  • Interact with state agencies and our filing partners to fulfill customer orders and confirm state filing requirements
  • Engage directly with customers to address their questions and concerns via chat, email, and/or telephone
  • Maintain and update new customer accounts and troubleshoot account issues
  • Work with Product, Engineering, and Finance to coordinate solutions for customer needs
  • Organize and manage a large number of tasks
  • Act promptly to situations and events that require a quick response or turnaround

Project CoordinationCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComplianceMicrosoft Office SuiteProblem-solving skillsAccount ManagementVerbal communicationTroubleshootingActive listeningStrong communication skillsData entryRelationship managementRisk ManagementStrategic thinkingProcess improvementCRMFinancial analysisData managementCustomer supportCustomer SuccessBookkeepingBudget management

Posted 5 days ago
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📍 United States

🔍 Grants organization

🏢 Company: Rockstar👥 11-50LifestyleRetailFashionLeisureApparel

  • 3+ years proven experience in financial operations, administrative support, or a similar role.
  • Proficiency in database management and data entry.
  • Familiarity with grants management and financial processes is highly preferred.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Experience with Fluxx or similar grant management software is a plus.
  • High attention to detail and commitment to accuracy.
  • Experience with Airtable.
  • Familiarity with banking operations and AR/AP processes.
  • Experience using block explorers to track cryptocurrency transactions.
  • Bonus: Interest or experience with crypto products.
  • Data Entry: Accurately enter contact information and other relevant data into database systems.
  • Accounts Payable/Receivable: Process bills for payment and manage incoming payments.
  • Billing Information Collection: Collect and verify billing information, adhering to KYC (Know Your Customer) and KYB (Know Your Business) standards.
  • Cryptocurrency Transaction Tracking: Use block explorers to monitor and track cryptocurrency transactions.
  • Grant Payment Coordination: Assist in cueing up payments according to project milestones, ensuring timely and accurate financial management.
  • Fixed Asset Schedules: Build and maintain inventory detail of company assets.
  • Documentation: Develop and maintain essential documentation such as flow charts, operational playbooks, and training materials to streamline processes.
  • Grants Operations: Handle the administrative aspects of grant management, including preparing agreements, obtaining necessary signatures, conducting follow-up communications, and maintaining clean data records.
  • Fluxx Platform Support: Provide support and troubleshoot issues within the Fluxx grants management system.
  • System Maintenance: Perform regular updates in systems, including adding milestones and other critical data points.
  • Ad Hoc: Other business operations or grant operations tasks as needed.

Data AnalysisFinancial ManagementMicrosoft ExcelAccountingDocumentationData entryData managementBookkeepingBudget management

Posted 5 days ago
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